Let's Get Social!
Ask our members for help or assist others.
You are all welcome at Acer Community!
The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
Well my Acer Aspire 7551 (MS2310) has stopped working correctly, hopefully someone her can solve my problem. First a little history, a few weeks ago the laptop powered off as normal and when turned on again it did not have any display but did show signs of life. The two power lights come on blue as normal, the fan spins and the DVD drive goes but there is no POST.
Now I have tried removing and switching the RAM and HDD to no avail. Also tried leaving the battery out for hours for it to completely discharge and the first time I did this the laptop worked again but only for a couple of starts and it has gone back to the previous black screen state and nothing helped.
My question is this, I saw a while ago that there is a key combination which allows you to do a BIOS upgrade using a USB pendrive so does anybody know what the sequence is and how to go about doing the BIOS upgrade this way?
Any help would be greatly appreciated so I can use this laptop again.
No, that does not work for every system. Please, do not attempt to update the BIOS for an obvious VIDEO issue.
We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
this would be a problem on the video..
check your video card, motherboard and lcd..
and if you still want to try the bios stuff..
i have a few steps here... just check it out...