This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Tema

Responder
Visitor
NeedLaptopHelp
Envios: 1

Acer Aspire 5830T 'disk read error'

Hi

 

I've had a problem with my laptop for a while. When I switch it on, the Acer logo comes up but it can't seem to boot the operating system (Windows). The error message is

 

'A disk read error occurred

Press Ctrl+Alt+Del to restart'

 

When I restart, it just does the same thing again. The HDD is the first thing on the boot priority order, so I don't know why it wouldn't load up. It has, on two occasions, just started working by itself, but this lasts less than a week and it's broken again.

It seems to be a common problem for people with this laptop, and it could be because the hard drive has become dislodged, but I can only guess. And that doesn't explain why it would occasionally work. Any help is appreciated!

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Acer Aspire 5830T 'disk read error'

We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Bem Vindos

Não é um membro?   Registrar
Ajuda
Idioma:
Usuário Destacado

Convidamos todos os usuários da Comunidade a dar Kudos para nosso amigo Lucas2014. Contamos com sua colaboração. Sua participação tem sido de grande ajuda aos nossos outros usuários da Comunidade Lucas2014.

Contributor

Você sabia?

Acer Community também está disponível nos seguintes idiomas: