The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
em 12-18-2013 02:27 AM
Hi,
I am having problems trying to get my laptop screen to turn on. I connected my acer laptop to a samsung tv hdmi port a few days ago, and this completely turned off internal laptop display. Now, my laptop screen is completely black. Even if I disconnect my laptop from tv, the display would not come back. I tried Windows+P, Fn+F5. Nothing is happening. When I go to displays and try to detect my laptop screen, all i get is SAMSUNG (which is the tv display) and Available display on: AMD Radeon HD 6500M. I also tried removing ram, discharging the laptop and uninstalling the display driver. I also set everything in the bios to default. It seems as my laptop is recognizing the tv as the laptop monitor. As of now, I am typing this using my laptop with the samsung tv screen.
My laptop was previously connected to a 27" acer monitor where the dual display worked fine. But I went back home for the winter break and did not take my monitor with me. When I came home, plugged it into the tv, and here we are. By the way, I plugged the tv (was on) into laptop before turning on the laptop.
Thanks for help, if possible.
em 12-27-2013 03:07 PM
Have you attempted to use the following keys ?
<Fn> + <F5> Display toggle Switches display output between the display screen, external monitor (if connected) and both.
<Fn> + <F6> Screen blank Turns the display screen backlight off to save power. Press any key to return.
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
United States
© 2014 Acer Inc.