2013 Archives

[rtravers]

So my wife got an acer aspire 5532 from a friend at work.  She told her friend I could fix it lol.  Apparently its been over heating.  Here's what I know.  The friend bought it last christmas from a place like rent a center.  It had windows 7 on it and her daughter cracked the screen and they had someone replace it.  As far as the over heating issue first thing I noticed is the fan is not working so I disassembled it and took the fan to work and put some power to it and it works just fine.  So the fan works.  Then I saw a post ( forget where ) that said if you erase acer epower management the fans dont work.  I can't find everything i need to get epower management on there (links would be awesome).  I've tried wiping it and putting 7 on tried putting vista on.  Right now it's sitting on a box fan to keep it cool.  Any ideas would be awesome.  thanks so much

[ThV5k]

Hello,

Overheating and having a fan issue should be handled through the services of technical repair specialists.  Why don't you contact a local technical support repair place or contact acer support services in your area to set up a repair if feasible.

It is best not to use a unit that you mention is overheating.

http://www.acer.com/worldwide/support/service.htm

Good day

[rtravers]

I can do the actual repair myself if I knew the cause.  After many web searches it seems that I'm not the only with issue.  No one seems to know what causes this with any certainty.