2013 Archives

[riki126]

Hi i updated my windows 8 camera codec pack and ever since then my webcam hasnt been working on my aspire v5-431p and ive tried ununstalling it and reinstalling but hasnt fixed the issue, i would love it if someone knows how to fix this bug

[SuryaEternal]

Have you tried System Restore? Try to restore the system before you installed the new codec.

[riki126]

well this has happened before but i did a system restore and refresh but it still didnt fi the problem so i took it in to the shop and they fixed it and said that the restore and refresh screwed up the codec camera pack even more but i dont know how it would change anything and i cant really go back to the shop because its a few hours away, i dont know if i should or not. thanks

[riki126]

can anyone help please!!!

[riki126]

i did system restore anyway but there was not restore point before the codec pack was installed so nothings changed is there anything else i can do?

[SuryaEternal]

Reinstalling your system or do a system refresh, it'll not affect your files.

Source

[riki126]

i did it but nothing has changed

[SuryaEternal]

Well, it's weird, if reinstalling your system didn't help at all, then it should be a hardware problem.

[riki126]

it could be, im gonna take it back to the shop and get them to have a look and ill tell you what they say, thanks