A500 USB debugging (debug mode for developers) doesn't work on Windows 8.1

jclova
jclova Member Posts: 2 New User

Is there a new USB driver for Win 8.1?

It used to work on Win8, but after upgrade, it doesn't work anymore.

I tried re-install the driver provide in the Acer support site.

 

On Control Panel -> Device Manager: Acer is listed as unregconized device (in other devices)

 

My device do get recognized and able to access files. However, I cannot debug code.

I am a developer.

 

Please help. Thank you.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The recommendation would be to go back to Windows 8 to use the present dev tools / debug mode.

     

    I will be reporting the issue and seeing if we can get a resolution for you.

  • jclova
    jclova Member Posts: 2 New User

    Thank you. Unfortunately, there's no option to revert back to Windows 8 once upgraded to 8.1.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You use your recovery media to restore the system back to factory defaults.

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