I started getting an Out of Space error, so started trying to move things to an SD card & deleting things. Nothing worked. Support finally told me yesterday to watch a video on how to reset the thing. The first few times, I didn't hold the volume button while unlocking the screen. (it doesn't say to) I finally tried that, and got an "Erasing userdata" message, followed by "Unrecoverable bootloader error (0x19000008)." message. I tried to just turn it on and get as far as the Iconia Tab screen then it just stops. I've given it 30-45 minutes, thinking it might take some time to "reboot?", but now I wonder. This was not some el cheapo, but given the messages I'm seeing about sending in the devices, I hesitate to waste my time & money for nothing.
Any ideas? I won't be buying any more Acer products, I can assure you.
Finally took the tablet back to Best Buy, who checked it out, then sent it back for repair, or replacement. When I got home, Acer had sent me an email with the same instructions....FINALLY! If this is Acer Support, I won't be buying anything else Acer. Wish I'd just waited on the Galaxy 10.1 to be restocked. <sigh>
It’s time to recognize brummyfan2 for his dedication and collaboration. Please join us in welcoming brummyfan2 to our ACE Team! brummyfan2 has been a valued member of the Acer Community since 2013, eagerly helping users troubleshoot their products.