2012 Archives

[shubham]

exactly 10 days after my warranty is over my battery stops working

i'm completely baffled. it was giving a 4 hour battery backup until last, and suddenly it stopped working completely.

i went to your service center only to find out i have to replace the battery and would cost around rs5000 that is $100 bill for a battery replacement.

i was really impressed with my laptop service and output until now. i wonder why put a smart battery when it lasts for one year and costs a bomb to get it fixed. not really smart

Shubham,
bangalore india

[Acer-Travis]

We're sorry to hear you're having problems with the computer after such a short time.  We would suggest contacting your region's technical support to see if anything else could be done since it is such a short period of time after your warranty has expired.