2012 Archives

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Topic

Visitor
twareh
Posts: 1

My acer wont turn off. I go to start, shut-down and it wont do it.

My acer laptop will not shut down. I have tried multiple times over the corse of a week and it will not shut down, or restart for that matter. If anyone can help me with this or has any advise please help me. I have no clue what to do. I have tried pushing the power button too and I get nothing.

 

Thank you,

 

twareh

Acer Technician
Acer-Travis
Posts: 684

Re: My acer wont turn off. I go to start, shut-down and it wont do it.

To better help you with the issue you are experiencing we will need more information.  Could you please describe any messages or errors that you are receiving?  When did you first experience the problem?

 

If you hold down the power button for 10 seconds does the computer shut off?

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Welcome, Guest

Not A Member?   Register
Help
Language:
Member Highlight

Please take a moment to review the latest Community News article to learn about new changes to your community membership.

Did you know?

Acer Community is also available in the following languages: