2012 Archives

[ange]

Hi all

I used a website called makeuseof.com to help me format the hard drive on my netbook ready to sell it. Unfortunately it has also deleted the OS. I have the key for the OS but obviously no disc as the netbook doesn't have a disc drive. I contacted Microsoft who told me that I had to contact the manufacturer of the netbook to get a copy to reinstall. has anyone else had to do this?

[Tabbiekatz]

Yes I have. If you call 1-800-910-2237, you can talk to a representative there who can help you get the restore disks to your computer.

[newacer]

you can try to do eRecovery by press alt+f10 when you see acer logo screen if recovery partition is not deleted.

[ange]

Thank you for that but is that a US number, I'm in UK????

[ange]

Hi newacer, I'm not even getting the acer screen

[ange]

oooh I am now

[newacer]

you could see acer logo after turn on netbook

[Tabbiekatz]

If calling from UK: 0870 853 1000
If calling from Southern Ireland : 01 40732 14
For products out of warranty, please call: 0906 301 0001.

[ange]

yes and I tried alt+f10 and all I have is _ in the top corner instead of it saying there is no operating system

[ange]

thank you tabbykatz