This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


Posts: 1

Acer A500 frozen at start-up

I've had my A500 for a year now, and this is the first time I have had this issue.

The tablet was fine yesterday, having no obvious issues.

Today, when I try to turn it on, it stays frozen at either the ACER load screen, or the ANDROID load screen.

I've tried restarting it, resetting it multiple times, but it still will not proceed past the load screen.

I was hoping theremight be some solution to the issue that would not require sending it out to be repaired, as my warranty expired three weeks ago.

If it still must be sent out, how do I find out how much it would cost me to repair?

Acer Technician
Posts: 1,658

Re: Acer A500 frozen at start-up

You can try a hard reset of your tablet using the instructions available at If that does not resolve your issue, I recommend you contact Acer technical support, and they can advise of any pricing related to repairs.






Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Posts: 1

Re: Acer A500 frozen at start-up

I am having a similar issue, and know I need repairs on my A500 that is 8 days out of do you go about scheduling an out of warranty repair thorugh acer when the website basically shows you the door the moment it registers that you are out of warranty?

Welcome, Guest

Not A Member?   Register
Member Highlight

The Acer Community team is happy to announce that Laurent_14 has been promoted to the rank of ACE!   Please join us in congratulating him.

ACE Pathfinder

Did you know?

Acer Community is also available in the following languages: