Acer 常見問答

When I access the server with KVM over IP of Smart Console, the mouse would not work while entering RAID BIOS utility of add-on SAS RAID card (such as MegaRAID 9240-4i, 9260-4i)

Ans: Please change the Mouse Mode from Absolute (Windows) to Relative (Linux). The default mouse mode of Smart Console is Absolute (Windows)

Please follow the procedure below.

a. Please access Smart Console with web browser.

b. Please go to Remote Console>>Launch Java KVM Client>>Tools>>Session Options>>Mouse

c. Please select Relative Positioning, no acceleration

Acer Vero

Windows 11

Acer Corner

Windows 11 專業版