Disable the Windows and Menu Keys in PredatorSense
Is there a way to disable the Windows and Menu Keys on my Predator notebook? You can disable the Windows and Menu keys in the PredatorSense software using the steps below. Launch the PredatorSense software by pressing the PredatorSense key on the keyboard or selecting the program from the start menu. Click the Settings…
What type of M.2 drives are supported on the Predator Triton 300
Can I add another M.2 SSD to my Predator Triton 300? Some Predator Triton 300 models have expansion slots to allow for installation of additional M.2 SSD storage. Please see the table below for information on what types of drives are supported on your model.
Using and customizing the touchpad on your Acer notebook
How do I use and configure the touchpad on my laptop? Your Acer notebook supports a wide variety of settings and gestures that let you easily navigate and control your computer. The video below will demonstrate how to use your touchpad and adjust the settings to your preferences.
Alexa may not be installed on some Helios 300 models
Why is Alexa not installed on my Helios 300? Acer began adding the Alexa App to the Helios 300 in late summer 2020. If you purchased your Helios 300 before October 2020, it may not include Alexa. You can download the Alexa App for free from the Microsoft Store if it was not included from the factory.
Can another version of an Operating System be installed that did not ship with the computer?
You are free to install any operating system you choose, however, Acer only provides support for the operating system that is installed from the factory. If you change the Operating System, Acer may not be able to provide all drivers for the hardware in the new Operating System. Acer strongly recommends that you create…
Download User's Manual for your Acer Product
Where can I download the user guide for my Acer computer? All documentation for your Acer product is posted on the Acer Support website for you to easily locate and download. Use the steps below to locate and view the user documentation for your Acer product. Visit http://www.acer.com/worldwide/support/ and select your…
Acer Care Center
What is Acer Care Center? Acer Care Center is a software application that provides an overview of your system information, hardware diagnostic tools, software updates and much more. Detailed information about this program and its benefits are explained in our video. Type Acer Care Center from the Start Screen, then double…
Security vulnerabilities in Intel® Active Management Technology (AMT), and Intel® Standard Manageability (ISM) may allow escalation of privilege
Acer has been working closely with Intel to address the security vulnerabilities in Intel Active Management (AMT) and Intel Standard Manageability (ISM) which have recently been disclosed publicly. The security and privacy of customers' information are top priorities for Acer, and we are releasing firmware updates for…
Register your Acer product
How can I register my new Acer product? When you first setup your computer, you will be prompted to register your Acer device. If you did not register your system during the initial setup, you can register it online anytime at https://support.acer.com. The registration process will create an Acer ID account that allows you…
Basic Care and Tips for Using your Computer
What recommendations does Acer have for taking care of my computer? Turning your computer on and off: To turn on the computer, simply press and release the power button. Please refer to user guide for the location of the power button. If you are unable to power off the computer normally, press and hold the power button for…