THE NEW WINDOWS AM USING IS CAUSING SOME WORRY

Bett_C
Bett_C Member Posts: 1 New User

HELLO, I RECENTLY HAD A PROBLEM WITH WINDOWS 7 SINCE IT HAD REFUSED TO INSTALL SOFTWARE NEEDED TO CONNECT TO THE INTERNET. A TECHNICIAN SUGGESTED THAT WINDOWS NEEDED TO BE RE-INSTALLED. THAT WAS DONE. THE NEW WINDOWS AM USING IS CAUSING SOME WORRY THOUGH. IT IS WINDOWS 10 PRO VERSION DESIGNED FOR THE 64 BIT SYSTEM AND THE COMPUTER AM USING (AOD255E) IS A 32 BIT. THIS MEANS THAT I ZOOM OUT WHEN I OPEN WINDOWS WHERE I CAN AND I WANT TO AVOID THE REPETITIVE HUSTLE. AT THE MOMENT, AM BEING ASKED TO ACTIVATE WINDOWS AND WHEN I DO, AM TOLD THE PRODUCT KEY DOES NOT WORK. I BELIEVE I HAD LEGIT WINDOWS WHEN I BOUGHT MY COMPUTER. IS THERE A WAY I CAN RETRIEVE THE PREVIOUS VERSION AND GO ON FROM THERE?

 

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