Lock Screen: on screen keypad to type in pin to unlock laptop

Stewbart
Stewbart Member Posts: 1 New User
edited November 2023 in 2018 Archives

I recently purchased the Aspire R. I established a 4 digit pin code to unlock my Aspire. Until recently, when I tapped on the field to input my pin a on screen number keypad would appear in which I could use to type in the pin and unlock my laptop. That keypad has somehow dissapeared.

 

I'm hoping someone might be able to help me change a setting or do something to get the on screen keypad to reapear when I tap on the field of the lock screen.

 

Thank you in advance.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Aspire R what? What is the model number?

    Can you enter the pin with the keyboard?

  • cherot58
    cherot58 Member Posts: 2 New User
    edited January 2018
    I have an Acer Aspire E5-522 and am having trouble as the laptop is not accepting my pin, as it keeps saying "incorrect pin". I have reset the laptop and can now connect to things but am afraid to turn it off as it won't let me change my 4 digit pin when I go into settings. I need help, as I am having the same problems.
  • cherot58
    cherot58 Member Posts: 2 New User
    When I entered my "pin" 4 times, the screen went black and it kept "updating" itself.....I ended up resetting it....my serial No: 53301094