aspire E5-511 displaying random black lines, first one, now three. Present whatever is displayed

djinx
djinx Member Posts: 2 New User

Running windows 10 home, on aspire E5-511-P34X. Is this a software issue or the physical screen? It has not been damaged and windows 10 uprrade was done months ago. The first line appeared bout 2 weeks ago approx 1cm long and jagged edges, which is now grown to 3cm. Second line is thin & straight, approx 1.5cm, appeared a week later & third line is jagged and 0.5cms, noticed a few days ago. Please has anyone got any solutions?

Spoiler
 

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,017 Trailblazer

    Hello,

     

    Do you have the same issue with an external monitor or a LCD TV using the VGA or HDMI port?

    Note:

    [Fn]+[F5] --> Switches display output between the display screen, external monitor (if connected) and both.

    France
  • djinx
    djinx Member Posts: 2 New User

    No, its a laptop & I dont connect to any other display. I can see the lines even when laptop is off.