FlipFluitketel Troubleshooter

Like I said in my previous comment, I already did that.

If you mean "put a piece of iron between the two pins in the cmos-battery-connector on the mainboard", already did that too (yes, the battery was also removed).

I'm back again.. Aspire A517-51 number 3 with the exact same problem. Customer called me that the keyboard suddenly stopped working, he did nothing weird with it, just shut it down in the evening and in the morning the keyboard wasn't working anymore. I find it hard to believe this problem is not known to Acer. I'm a small…

I was thinking of this piece too, but then I also would think none of the keys should work instead of just one. I've taken it apart, put it back several times, the line is parallel with the connector (both pieces), I've tried putting it in not completely, put it in a bit crooked but then the powerbutton doesn't work…

First laptop isn't here anymore, problem with that one was in november and I updated the bios to the latest version which at that moment also was 2.03 (the problem was present before updating the bios, so it has nothing to do with the bios-update).

It's 3,2V.

I'm not going to do that. It's a nightmare getting the keyboard separated from the topcover. And still it's not sure it will solve the problem, if the keyboard is the problem why is the powerbutton working? Why did it work without problems and suddenly each key stopped working (except the powerbutton)?

V2.03 5/22/2019

With a usb-keyboard because the laptop's keyboard isn't working anywhere.

Tried it, still not working.

Cleaned the connectors (yes, 2 because the cable of the keyboard is connected with the thing in the picture), still nothing. It's just weird that the only key on the keyboard that is working is the power-button and all other keys are dead.

No, not at the same time. One laptop had the problem in november but I thought it was just defective and last saturday I received a second one with the same problem. (I have a small business in computer/notebook-repair.) With the second one my customer was working with it, put it in standby and when he returned an hour…

The keyboard wasn't working before the bios-update. I was hoping the bios-update would fix the issue but apparently it didn't.

When the problem started I think they had the factory installed bios but I updated both laptops to the latest bios-version available when the problem occurred.