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Windows 11: Windows Hello
How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. Type Windows…
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Windows 11: How to Check Your Current Version and Build of Windows
How can I tell what version of Windows 11 is installed on my computer? Use the following steps to to check your Windows 11 version. Method 1: Press the Windows + Pause/Break buttons at the same time. You will see your Version and OS build listed as shown below. Method 2: Click the Magnifying glass icon, type winver in the…
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Windows 11: How to Restore your Computer to Factory Settings
How do I reset my computer in Windows 11? You do not need to have a physical copy of your recovery media to restore your computer. Windows 11 has built in recovery features that allow you to easily restore your operating system without losing your personal data. Use the steps below to reset your computer. 1) Click on Start…
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Windows 11: How to Disable the Touchscreen
How do I disable the touchscreen in Windows 11? Use the steps below to disable touch input in Windows 11. Click on the Magnifying Glass 🔍 in the taskbar. Type Device Manager in the Search bar and press Enter. Expand the section for Human Interface Devices. Right-click HID-compliant touch screen and choose Disable.
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Windows 11: How to Check for Windows Updates
How can I check to see if there are updates for Windows 11? Windows 11 is designed to automatically check for updates. You can use the instructions below if you want to manually search to see if there are updates available. Click on Start ⊞ and select Settings⚙. Select Windows Update from the menu on the left. Click on…
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Windows 11: How to Upgrade to Windows 11
How do I upgrade to Windows 11? The upgrade to Windows 11 is distributed using Windows 10 Update & Security settings. This update will be released in phases to eligible Windows 10 systems, so you may not get it on the first day of release. To get in line for the update, follow the instructions below. Click on Start ⊞ and…
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How can I tell if my Acer computer is compatible and eligible for the upgrade to Windows 11?
Some Acer models will be eligible for a FREE upgrade to Windows 11¹ when available. You can use the PC Health Check app to see if your current PC meets the requirements to run Windows 11. If so, you can get a free upgrade when it rolls out. ¹Upgrade rollout plan is being finalized and is scheduled to begin late in 2021 and…
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System Requirements for Upgrading to Windows 11
What are the minimum system requirements for running Windows 11? Minimum system requirements to run Windows 11 are listed below. You can see a complete list of recommendations for running Windows 11 at http://www.microsoft.com/windows/windows-11-specifications. Windows 11 System Requirements: Modern CPUs: 2c, 1 GHz…
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How to update a system’s BIOS if there is no BIOS update available on the Acer website
Why is there no BIOS update available for my laptop? For some Acer computers there is no BIOS update available on our website. If this is the case for your system, you can only update your system’s BIOS via Windows Update. How to update your BIOS via Windows Updates For more information on how to update your BIOS via…
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Hard disk not detected during Windows 10 installation
On systems with the 11th generation Core I processors (Tiger Lake platform), during a manual installation of Windows 10, you may find that a SATA hard disk is not detected. Due to new features available with these products, a driver is required for the Intel Rapid Storage Technology (iRST). To use this driver during the…