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How to Create a USB Recovery Drive in Windows 10
How do I create a USB recovery drive using Acer Care Center? Use the following steps to create a USB Recovery Drive using Acer Care Center: Click Start ⊞. Select All Apps. Click the Acer folder, then click Acer Recovery Management. Click the Backup tab. Click Get Started to the right of Create Factory Default Backup.…
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Windows 10: Reset Windows if you have forgotten your password
How do I reset Windows if I have forgotten my password? You can reset your password from another computer if you sign into Windows using your email address. If your Windows login is not your email address, you can use the instructions below to reset your password. From the login screen, click the power icon in the lower…
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Windows 10: Changing keyboard layout
How do I change the keyboard layout? You can configure your keyboard to use different language and keyboard formats. You can add multiple keyboard layouts and switch between them when needed. Use the following steps to add a language, set a default language, and switch between keyboard layouts: Add a keyboard language:…
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Check the status of repair online
How can I check the status of my repair online? You can check the status of a repair on your product by visiting the Acer Case Status page. You will need the serial number, SNID, request ID, or case ID to view your repair status. This information was sent to your email address after the repair was set up. Use the following…
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Windows 10: Change power management settings
How do I change power management settings? You can adjust your power management settings decrease power usage or increase system performance. Use the following steps to change your power management settings. Type Power Options in the search box and select Power Options from the search results. Click Change plan…
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Windows 10: Change touchpad settings
How can I change my touchpad settings in Windows 10? You can change the settings on your computer to adjust touchpad sensitivity, tapping, scrolling and gesture behavior. Use the following steps to adjust your touchpad settings in Windows 10. Click the Start menu and select Settings. Select Devices. Select Touchpad from…
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Windows 10: How to Switch Out of S Mode
Can I switch out of Windows 10 S mode to install apps that are not offered in the Microsoft Store? Windows 10 Home in S mode helps keep your device secure by only allowing verified Microsoft Store Applications to be installed. You can switch out of Windows 10 Home in S mode if you want to install programs or applications…
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Windows must be activated before switching out of S Mode
Why do I get the error "You're running non-genuine Windows 10 Home" when I try to switch out of S mode? You will not be able to switch from Windows 10 Home in S Mode to Windows 10 Home until your copy of Windows is activated. If you try to switch before the activation is complete, you will receive the error shown below. If…
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How to Restore Windows on my Acer Computer Using Alt + F10 on startup
How can I recover my computer outside of Windows? You can recover your Acer computer by pressing Alt + F10 as soon as your computer starts booting up. Use the following steps to restore the your computer to factory defaults. Press and hold the Power key for 5 seconds to power the system off completely. Press the Power…
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Locate the serial number on an Acer notebook or netbook
Where is the serial number located on my Acer notebook computer? Your SNID and serial number are located on a label on the bottom of your product. These numbers can be used online to help locate downloads and other resources for your product. They also help us correctly identify your product specifications and warranty, so…
