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How to take a screenshot on a Chromebook in tablet mode
How do I take a screenshot of my Chromebook in Tablet mode? Your keyboard will be disabled in tablet mode. You can capture the screen in tablet mode the same way you would on an Android smartphone. Press and hold the Volume down and Power button for 1 second to take a screenshot. The screenshot will be stored in the…
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Active stylus compatibility chart for Acer Chromebooks
What active stylus will work with my Acer Chromebook? Some Acer products support using an Active Stylus to increase touch precision and utilize features like pressure sensitive drawing. Please refer to the table below to see the part numbers of the active stylus supported on your product. Note: The part number of each…
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Google One extended free trial with new Chrome OS devices
How do I redeem my free 100 GB Google Drive or Google One offer? Starting on May 1, 2019, Google will be transitioning their free trial from Google Drive to Google One. If your system is advertised with a 100 GB Google drive offer, we recommend you redeem the Google One offer instead. You can redeem your free Google One…
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Acer Chromebox External Resolution Specifications
What is the maximum resolution I can get on my Acer Chromebox? Acer Chromebox systems allow for 4K UHD output and . You can see the maximum supported resolution for each video output port below. * Maximum resolution via HDMI is 4,096 x 2,304 @ 24Hz. * Maximum resolution with DisplayPort cable connected to USB Type-C port…
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How to Store Acer Chromebooks Over Summer Break
What is the best way to store my Chromebooks when school is not in session? Acer recommends properly storing your Chromebooks if they will not be used for an extended period of time. This will help prolong the life of the batteries in your Chromebooks. Use the best practices below to prepare your Chromebooks for extended…
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Set up Linux on Acer Chromebooks
Can I install Linux tools and programs on my Acer Chromebook? Some Chromebooks allow users to turn on a Beta version of Linux. This allows you to install Linux tools, editors and IDEs on your Chromebook. You can verify if your system supports this feature using the steps below. Click on the time in the lower right corner.…
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Chromebook may randomly restart or lock up
Why is my Chromebook randomly restarting or freezing? Some Chromebook models with Apollo Lake Processors may randomly restart or lock up. Google has released Chrome OS version 70 to resolve this issue. Your Chromebook should auto update to the latest version of the Chrome OS. You can check your operating system version and…
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Acer Chrometab 10 (D651N) unable to power on or charge
Why is my Acer Chrometab 10 (D651N) not powering on or charging? SYMPTOMS Your Chrometab 10 may not power on if it is charged for an extended period of time after the battery has completely charged to 100%. SOLUTION You should update to Chrome OS to version 71.0.3578.127 (or later) to avoid experiencing this issue. If you…
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Open or create Microsoft Office files on Acer Chromebooks
Can I use Microsoft Office on my Acer Chromebook? Microsoft offers a Microsoft Office 365 application that is available for purchase in the Google web store. If you do not want to purchase the Office 365 subscription, you can use the Google Docs, Sheets, and Slides applications to create or edit Microsoft Office files. Use…
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Create a Chromebook recovery drive using a local Chrome OS image
How can I reload my Chromebook with a Chrome OS image I have downloaded? You may want to install a version of Chrome OS that is no longer available via the auto update process. You can use the steps below to create a Chromebook recovery drive from a local image you have downloaded. * Insert a USB flash drive or SD card in…
