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12-month subscription of Microsoft 365 Personal included with this device
How do I activate my 12 month subscription of Microsoft 365 Personal? Some Acer products include a 12 month subscription to Microsoft 365 Personal applications with 1 TB OneDrive storage. This offer must be redeemed within 6 months from the date that Windows is activated on the product. Use the instructions below to redeem…
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Change keyboard backlight settings on the ConceptD CN715-71
How do I adjust the backlight settings on my ConceptD notebook? The ConceptD CN715-71 comes with a keyboard that has amber LED backlighting. There is not a way to change the color of the keyboard backlighting. Use the instructions below to adjust your backlight to your desired settings. Turn off the keyboard backlight:…
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How to Remove a Hard Drive Password
How do I remove a hard drive password on my Windows computer? https://www.youtube.com/watch?v=dmcLm_AqTYY Use the following steps to remove a hard drive password that you know. If you do not know your hard drive password, please contact Acer support. Press and hold the Power button for 5 seconds to completely power off…
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How to update your BIOS on an Acer notebook computer
How do I install the latest BIOS for my computer? https://youtu.be/GYfDgDfXhLY Updating your system BIOS is only necessary if a new version has been released to resolve a specific issue or contains an improvement for your system. Updating the BIOS will not make your system faster or improve your system performance. You…
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Killer Network Wireless and Ethernet Configuration
How do I configure my Killer Network to use the wireless and ethernet connection? The Killer Network is designed to run wireless and ethernet simultaneously to optimize your gaming performance. Use the instructions below configure your Killer Network and set your application priority. Note: Optimal performance requires…
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How do I stop the "Warning!! Your computer case has been opened" message from appearing when I turn on my desktop?
How do I stop the "Warning!! Your computer case has been opened" message from appearing when I turn on my desktop? A chassis intrusion message may be displayed on startup if the case to your computer was previously opened. You can press F1 to continue to bootup the system, however, the message will show each time you…
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Can I charge my Acer product with a USB-C adapter
Can I order a USB-C charging adapter for my Acer product? The following products support charging using the Acer universal USB-C adapter. This 45W adapter has outputs 20V and 2.25A of power to the system. You can purchase this adapter via our online store, or by calling 1-800-910-2237. Products supporting USB-C charging:…
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Setting up your Acer wireless mouse and keyboard
How do I setup the wireless mouse and keyboard that came with my computer? Some Acer systems include a wireless mouse and keyboard to allow you to have a cable free desktop setup. The process can vary by model, so it is recommended to consult your user guide for specific instructions for connecting your mouse and keyboard.…
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Schakel de Windows en de menutoetsen in PredatorSense uit.
Is er een manier om de Windows en Menu toetsen op mijn Predator notebook uit te schakelen? Je kunt de toetsen Windows en Menu in de PredatorSense software uitschakelen met behulp van de onderstaande stappen. Start de PredatorSense software door op de PredatorSense toets op het toetsenbord te drukken of door het programma…
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Updating BIOS may cause a black screen after rebooting into Windows
This article only applies to: A111-31, A311-31, A114-32, A314-32 and A315-32 models Some users have reported a black screen after updating their BIOS to the latest version. This may occur if the BIOS is updated prior to installing the latest video driver. We recommend updating your VGA driver the the latest version on Acer…
