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Troubleshoot a monitor that is not working
What are some basic monitor troubleshooting steps? If your monitor is not displaying properly, there are a few things you should check to help determine the exact cause of the issue. Some video problems may originate with the video card, video driver, or an incorrect display setting. If the basic troubleshooting steps…
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How can I tell if my LCD panel is cracked?
LCD displays are made of glass, so there are several ways for them to crack. If the lines are either in spider web form or are in a non-symmetrical form much like a broken window, it is a cracked screen. Straight/symmetric lines are atypical of a broken piece of glass. Additionally, with the computer turned off, you can…
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Adjust battery power management settings to get better battery life
Why does my battery not last as long as it should? Most mobile computers use Intel U series processors which are designed for ultra-low power consumption. Some Acer models use an Intel H series processor that is designed for high performance. This allows the system to provide maximum power to the CPU and GPU when needed,…
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Adjust settings on ConceptD 3 to get better battery life
Why does my battery not last 14 hours? Most mobile computers use Intel U series processors which are designed for ultra-low power consumption. The ConceptD 3 uses an Intel H series processor, designed for high performance, to better run graphic intensive applications used by creators. These applications often require…
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Active Stylus Compatability for ConceptD Notebooks
What Active Stylus can I get to work with my ConceptD laptop?You can use an active stylus on your ConceptD notebook to increase touch precision and utilize features like pressure sensitive drawing. Please refer to the table below to see the part numbers of the active stylus supported on your product. You may be able to…
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Windows 10: Change a drive letter in disk management
How do I change the letter of a drive volume or partition in disk management? Use the following steps to change the letter used to identify a drive or a partition: Right click on the Start menu. Select Disk Management. Right-click on the drive letter you want to change and click Change Drive Letter and Paths.…
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Windows 10: Delete a drive partition
How do I delete a drive partition? You must be logged into Windows with an administrator to delete partitions. Use the following steps to delete drive partitions: Right click on the Start menu Select Disk Management. Right-click on the drive letter you want to delete and select Delete Volume. The partition will be deleted…
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How to tell if your computer has Bluetooth
Does my computer have a Bluetooth module? If your computer has Bluetooth installed, there will be a label on the bottom of the system with the word "Bluetooth" and the Bluetooth logo on it. If the label is not present on the system or does not list Bluetooth, it is not equipped with a Bluetooth module. Note: Only select…
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Recover Acer Chromebox
How can I restore my Acer Chromebox? Your Acer Chromebox has a pinhole recovery button to allow you to easily restore the system. Use the following steps to restore your Acer Chromebox. Turn off your Chromebox. Use a small paperclip to push the pinhole recovery button. Hold down the recovery button while turning on the…
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Can I get my Acer product repair if I travel to a foreign country?
How can I get my Acer fixed outside the country where I purchased the product? The International Traveler's Warranty (ITW) is included with the cost of all Acer branded notebooks, netbooks and tablets for one full year. The ITW covers genuine travelers outside their country of residence. A list of authorized ITW service…
