-
Check the status of repair online
How can I check the status of my repair online? You can check the status of a repair on your product by visiting the Acer Case Status page. You will need the serial number, SNID, request ID, or case ID to view your repair status. This information was sent to your email address after the repair was set up. Use the following…
-
Windows 10: Change power management settings
How do I change power management settings? You can adjust your power management settings decrease power usage or increase system performance. Use the following steps to change your power management settings. Type Power Options in the search box and select Power Options from the search results. Click Change plan…
-
Windows 10: Change touchpad settings
How can I change my touchpad settings in Windows 10? You can change the settings on your computer to adjust touchpad sensitivity, tapping, scrolling and gesture behavior. Use the following steps to adjust your touchpad settings in Windows 10. Click the Start menu and select Settings. Select Devices. Select Touchpad from…
-
Windows 10: How to Switch Out of S Mode
Can I switch out of Windows 10 S mode to install apps that are not offered in the Microsoft Store? Windows 10 Home in S mode helps keep your device secure by only allowing verified Microsoft Store Applications to be installed. You can switch out of Windows 10 Home in S mode if you want to install programs or applications…
-
Windows must be activated before switching out of S Mode
Why do I get the error "You're running non-genuine Windows 10 Home" when I try to switch out of S mode? You will not be able to switch from Windows 10 Home in S Mode to Windows 10 Home until your copy of Windows is activated. If you try to switch before the activation is complete, you will receive the error shown below. If…
-
How to Restore Windows on my Acer Computer Using Alt + F10 on startup
How can I recover my computer outside of Windows? You can recover your Acer computer by pressing Alt + F10 as soon as your computer starts booting up. Use the following steps to restore the your computer to factory defaults. Press and hold the Power key for 5 seconds to power the system off completely. Press the Power…
-
Locate the serial number on an Acer notebook or netbook
Where is the serial number located on my Acer notebook computer? Your SNID and serial number are located on a label on the bottom of your product. These numbers can be used online to help locate downloads and other resources for your product. They also help us correctly identify your product specifications and warranty, so…
-
Locate the serial number on an Acer desktop computer
Where is the serial number located on my desktop computer? Your SNID and serial number are located on a label on the side of your product. These numbers can be used online to help locate downloads and other resources for your product. They also help us correctly identify your product specifications and warranty, so please…
-
Locate the serial number or SNID number on an Acer tablet
Where do I find the serial number or SNID number on my Acer tablet? Most Acer tablets will include a white sticker on the back of the tablet that contains an SNID or Serial number. You can see an example in the image below. Note: Acer SNID and serial numbers will not use the letter "O", they will only use the number "0".…
-
Locate the serial number and SNID on your Acer monitor
Where can I find the serial number on my monitor? Your SNID and serial number are located on a label on the back of your monitor. These numbers can be used online to help locate downloads and other resources for your product. They also help us correctly identify your product specifications and warranty, so please have them…
