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Acer recommends updating Intel Rapid Storage Technology driver on all systems with Optane memory
Why do I get a pop up message that says, "The following required driver update is critical to ensuring the stability of the system." Acer has posted an updated Intel Rapid Storage Technology driver that helps improve stability of systems that include Optane memory. Users with systems that will benefit from this driver…
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Hard drive installation instructions for Predator Helios 500 laptops
This article only applies to: Predator Helios 500 models. The Predator Helios 500 has one storage bay that allows for installation of a 2.5" SATA 7mm hard drive. Use the steps below to install or replace a hard drive in your system.Note: Acer recommends use of an anti-static wrist strap when adding or replacing hardware. *…
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Acer BYOC Apps end of service notification
How do I stop receiving Acer BYOC Apps end of service notifications? Acer has stopped providing all technical support for Acer BYOC Apps (abApps) as of September 30, 2018. Files from other abApps will still be able to be found in their original devices without being affected. If you are still receiving end of service…
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How to activate your free trial of Norton Security
How do I activate my free trial of Norton Security? Select Acer computers have a free trial of Norton Security software installed to help protect your computer. Use the steps below to activate your free trial to start using Norton Security software. * Type Norton Security in the Windows search box and click Norton Security…
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How to uninstall Amazon Alexa
How do I remove Alexa from my Acer computer? Some Acer computers have Amazon Alexa personal assistant software installed. You can use the instructions below the remove the Amazon Alexa software. * Type uninstall in the Windows search box and select Add or remove programs from the search results. * Select Amazon Alexa and…
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PH517-51 may not detect external speakers or headphones
This article only applies to: Predator Helios 500 (PH517-51) Acer has posted a new audio driver to address a detection issue with the PH517-51 headphone audio jack. Use the instructions below to download and install the latest Realtek audio driver to resolve this issue. Visit the Drivers and Manuals section of the Acer…
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Kamera aktif secara otomatis ketika speaker atau headphone tersambung
Beberapa model Acer akan secara otomatis mengaktifkan webcam ketika Anda menghubungkan headset atau speaker. Hal ini memungkinkan sistem mendukung teknologi audio Waves NX untuk memberikan pengalaman audio 360 derajat. Waves NX menggunakan webcam di komputer Anda untuk menyesuaikan pengalaman suara ketika Anda menoleh.…
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Configure 4G LTE Cellular Data for the Acer Swift 7
How do I use cellular data on my Acer Swift 7? Some Swift 7 models support 4G LTE connections to allow you to stay connected to the internet when a LAN or wireless connection is not available.* To get started, just insert a nano SIM card in your product to use a data plan from your mobile carrier. You will need to make…
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Using the Predator Cestus 500 Gaming Mouse
How do I use my Predator Cestus 500 Gaming mouse? Setting up your mouse * Connect the Cestus 500 mouse to a USB port. * Download the Predator Quartermaster application at http://go.acer.com/quartermaster. * Double-click on the PredatorQuarterMaster.exe file once it has finished downloading. * Follow the instructions on…
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Using the Predator Cestus 300 Gaming Mouse
How do I use my Predator Cestus 300 Gaming mouse? Setting up your mouse * Connect the Cestus 300 mouse to a USB port. * Download the Predator Quartermaster application at http://go.acer.com/quartermaster. * Double-click on the PredatorQuarterMaster.exe file once it has finished downloading. * Follow the instructions on…
