Acer Answers - Acer Community

/* Begin GLOBAL */ *, *::before, *::after {box-sizing: border-box;} html { font-size: 16px; scroll-behavior: smooth; } body { margin: 0; color: #222; background-color: #fff; font-family: "Noto Sans", sans-serif; font-size: 1rem; font-weight: 400; line-height: normal; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar; -webkit-tap-highlight-color: rgba(0,0,0,0); } img,svg { vertical-align: middle; } .body-l { font-size: 1rem; } .body-s { font-size: .79rem; } @supports(font-size: clamp(1rem, 1vw, 1rem)) { .body-l { font-size: clamp(1rem,.19vw + .96rem,1.13rem); } .body-s { font-size: clamp(.79rem,.15vw + .76rem,.89rem); } } /* End GLOBAL */ /* Begin HEADER */ .top-header a { color: #222; text-decoration: none; } .top-header p { line-height: normal; } .top-header .bs5-container { margin-left: auto; margin-right: auto; max-width: 1220px; padding-left: 24px; padding-right: 24px; width: 100%; } .top-header .bs5-row { display: flex; flex-wrap: wrap; margin-left: calc(1.5rem*-.5); margin-right: calc(1.5rem*-.5); } .top-header .bs5-row>* { max-width: 100%; padding-left: calc(1.5rem*.5); padding-right: calc(1.5rem*.5); } .top-header .bs5-col-12, .top-header .bs5-col-3 { flex: 0 0 auto; width: 25%; } .top-header .bs5-col-12 { width: 100%; } .top-header .icons_20 { height: 20px; width: 20px; vertical-align: center; } .top-header .icons-white { fill: #fff; } .top-header { background-color: #333; position: relative; } .top-header .brand-menu { align-items: center; color: #fff; display: inline-flex; margin: 0 -24px; padding: 10px 24px; position: relative; } .top-header :focus { outline: transparent; } .top-header a:hover { color: #222; text-decoration: none !important; } .top-header :focus-visible { outline: 1px solid #fff; outline-offset: -1px; } .top-header .brand-menu:hover { color: #fff; cursor: pointer; text-decoration: none; } .top-header .brand-menu.active { background-color: #474747 } .top-header .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .brand-menu-group .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header [tabindex]:focus-visible { outline: revert revert revert; } .top-header a:not([href]):not([class]), .top-header a:not([href]):not([class]):hover { color: inherit; text-decoration: none; } .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .bs5-overflow-hidden { overflow: hidden !important; } .top-header .bs5-d-block { display: block !important; } .top-header .bs5-d-flex { display: flex !important; } .top-header .bs5-d-none { display: none !important; } .top-header .bs5-po-relative { position: relative !important; } .top-header .bs5-w-100 { width: 100% !important; } .top-header .bs5-justify-content-between { justify-content: space-between !important; } .top-header .bs5-align-items-center { align-items: center !important; } .top-header .bs5-m-0 { margin-bottom: 0 !important; margin-right: 0 !important; margin-top: 0 !important; } .top-header .bs5-mx-auto { margin-left: auto !important; margin-right: auto !important; } .top-header .bs5-ml-1 { margin-left: .5rem !important; } .top-header .bs5-p-3 { padding: 1.5rem !important; } .top-header .bs5-fw-semibold { font-weight: 600 !important; } @media (min-width: 1080px) { .top-header .bs5-col-md-6 { flex: 0 0 auto; width: 50%; } .top-header .brand-menu-group { background-color: #fff; box-shadow: rgba(0, 0, 0, .1) 0 2px 4px; left: 0; max-height: 0; overflow: hidden; position: absolute; top: 100%; transition: max-height .3s ease-in-out; transition-behavior: normal; width: 328px; z-index: 20; } } @media (min-width: 640px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 25%; } } @media (min-width: 1080px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } } @media (min-width: 1080px) { .top-header .bs5-d-md-block { display: block !important; } } /* End HEADER */ /* Begin DISCLAIMER */ .disclaimer { width: 100%; max-width:1264px; margin:0 auto; } .disclaimer p { text-align:center; font-size:11px; } .disclaimer a { font-size:11px; color:#80c342 } /* End DISCLAIMER */ /* Begin BANNERS */ .section { display: block; background-repeat: no-repeat; background-position: 50%; background-size: cover; } /* .section--primary { padding-bottom: 2rem; } @media(min-width: 900px) {.section--primary { padding-bottom:70px; } } */ .section.white { background-color: #fff; } .section__body { width: 100%; padding-left: 1.5rem; padding-right: 1.5rem; } .card-list { display: flex; flex: 0 0 auto; flex-wrap: wrap; align-items: stretch; margin-bottom: 0; padding: 0; list-style: none; min-height: 100%; } .card-list--fluid-2-4 .card,.card-list--fluid-2-4 .card-list__item { min-width: auto; } .card-list .card-list__item { margin-bottom: 1.5rem; } .card-list__item { flex-basis: auto; min-height: 100%; min-width: 242px; display: flex; justify-content: center; width: 100%; padding: 0; margin-bottom: 1rem; list-style: none; } .card { position: relative; display: flex; flex-direction: column; flex-wrap: nowrap; align-items: flex-start; justify-content: flex-start; height: 100%; width: 100%; } .card,.card:hover { text-decoration: none; } .image--zoom:hover img { transform: scale(1.2); transition: transform .1s ease-out; } .card__img--wrapper { display: inline-block; overflow: hidden; vertical-align: middle; width: 100%; } .card__img { align-self: center; flex-shrink: 0; /*margin-bottom: 1rem;*/ max-width: 100%; min-width: 100%; transition: transform .2s linear; } .image { display: block; position: relative; overflow: hidden; } .image img { display: block; height: auto; width: 100%; top: 0; } .card__body { flex-grow: 1; display: flex; flex-direction: column; width: 100%; word-break: break-word; } .card__title { width: 100%; } .card__title--article { margin-bottom: 8px; } .card__text { font-size: 1rem; word-break: break-word; margin: 0 0 1rem; } .acer .card__text { color: #474747; } .card__text--b2 { font-size: .813rem; } .card__footer { margin-top: auto; padding: .5rem 0; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn { display: inline-block; font-weight: 600; color: #000; text-align: center; vertical-align: middle; user-select: none; background-color: transparent; border: 2px solid transparent; padding: 9px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; } .btn:hover { color: #222; text-decoration: none; } .btn.focus,.btn:focus { outline: 0; } .btn.disabled,.btn:disabled { opacity: .65; pointer-events: none; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn--tertiary { color: #474747; border: 0; border-bottom: 2px solid #80c343; padding: 4px 0; min-width: auto; } .btn--tertiary:hover { border-color: #224449; text-decoration: none; } .card-list a { text-decoration: none; } .card-list p { font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 0; } .card-list h6 { color: #222; font-weight: 700; font-size: 1rem; margin-top: 0;} @media(min-width: 1366px) { .section__body { max-width:1414px; margin-left: auto; margin-right: auto; } } @media(max-width: 899.98px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 1rem)/2); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(2n) { margin-right: 0; } } @media(min-width: 640px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 3rem)/4); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(4n) { margin-right: 0; } } @media(min-width: 900px) { .card__text { font-size:1.125rem; } .card__text--b2 { font-size:1rem; } .card-list h6 { font-size:1.25rem; } /*.btn { padding:14px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; }*/ } /* End BANNERS */ /* Begin FOOTER */ footer { display: block; } .footer p { margin-top: 0; margin-bottom: 1rem; line-height: normal; color: #222;} .footer a { text-decoration: none; color: #222 !important; line-height: 1.2;} .footer a:hover {text-decoration: underline; } .footer a:focus-visible {outline: #333 1px solid; outline-offset: -1px} #backTop { display: inline-block; background-color: #f8f8f8; color: #333; transition: all .3s ease-in-out; font-weight: 600 !important; padding-top: 1rem !important; padding-bottom: 1rem !important; padding: 1rem 1.5rem; border: 1px solid rgba(0,0,0,0); border-radius: 0 !important; text-align: center; text-decoration: none; cursor: pointer; line-height: 1.25; vertical-align: middle; width: 100% !important; } @media (min-width: 1080px) { #backTop:hover {background-color: #e0e0e0; transition: all .3s ease-in-out; } } .footer .bs5-row {display: flex; flex-wrap: wrap; } .footer .bs5-row>* {flex-shrink: 0; width: 100%; max-width: 100%; } .footer .bs5-d-block {display: block !important;} .footer .bs5-mx-auto { margin-right: auto !important; margin-left: auto !important; } .footer .bs5-py-2 {padding-top: 1rem !important; padding-bottom: 1rem !important; } .footer { background-color: #f0f0f0; } .footer-part1 {padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; padding-left: 1.5rem; max-width: 1440px;} .footer-part1, .footer-part2 {width: 100%; margin-right: auto; margin-left: auto;} .footer-part2 > div > div { flex: 0 0 auto; width: 100% } .footer-part1 .bs5-row, .footer-part2 .bs5-row { margin-left: 0 !important; margin-right: 0 !important;} .footer .flex-column { flex-direction: column !important; } .footer-column { position: relative; } .footer-column > p { display: flex !important; justify-content: space-between !important; align-items: center !important; font-weight: 600 !important; margin-bottom: .5rem !important; } .footer-column .flex-column { display: flex; } .footer-column li {list-style: none; padding-top: .5rem !important; padding-bottom: .5rem !important; } .footer-column p, .footer-column a { padding: 12px 24px; margin: 0; color: #222; cursor: pointer;} .footer-column [data-footer-menuItem] { transition: all .3s ease-in-out; height: 0; overflow: hidden; } .footer-column .active {background-color: #e0e0e0;} .footer-links { display: flex; justify-content: center; flex-wrap: wrap; margin-bottom: 1.5rem !important; } .footer-links .footer-links_item { padding: 4px 16px; margin: 0; color: #333; border-right: 2px #e0e0e0 solid; } .footer-links .footer-links_item a { text-decoration: none; } .footer-links .footer-links_item a:hover { text-decoration: none; } .footer-links .footer-links_item:last-child { border-right: none; } .footer-links_color { color: #333; } .footer-media { margin: 1rem -0.75rem; display: flex; justify-content: center; } .footer-media a {display: block; padding: 0 .75rem; } .footer-border {border-top: 2px solid #e0e0e0; } .footer .icons_24 {height: 24px; width: 24px; } .footer .media-icon { width: 24px; height: 24px; fill: #333;} .footer .rotated {transition: all .3s ease-in-out;} .footer .active .rotated {-webkit-transform: rotate(-180deg); transform: rotate(-180deg); transition: all .3s ease-in-out;} .footer .animation_hover { display: inline-block; } .footer .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; transition: transform .3s ease-in-out; } .footer .footer-icon {position: absolute; right: 1rem; font-size: 34px; color: #222; } .footer p.active>.material-icons {transform: rotate(180deg); } @media(min-width: 1080px) { .footer-column { display:flex; flex-direction: column; } .footer-column:not(:first-child) { margin-top: 24px; } .footer-column p { padding: 0; cursor: initial; } .footer-column a { margin: 0; padding: 0; } .footer-column [data-footer-menuItem] {display:block; height: auto !important; background-color: rgba(0,0,0,0);} .footer-column .active {background-color:rgba(0,0,0,0);} .footer .footer-icon {display: none;} .footer .bs5-col-md-3 {flex: 0 0 auto; width: 25%;} .footer .bs5-d-md-none {display: none !important } .footer .bs5-py-md-3 { padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; } .footer .media-icon {width:40px; height: 40px;} .footer .animation_hover {display:inline; background-image: linear-gradient(to left, transparent 50%, #333333 50%); background-position: 100% 100%; background-repeat: no-repeat; background-size: 200% 1px; transition: background-position .3s ease-in-out; } .footer .animation_hover:hover {text-decoration: none; background-position: 0 100%; cursor: pointer; } .footer .flex-md-row {flex-direction: row !important } } @media(max-width: 1079.98px) { .footer-column [data-footer-menuItem].second-active { background-color:#fff; max-height: 1500px; } .footer-part1 { padding-left: 0; } .footer-column li { padding-top: 0 !important; padding-bottom: 0 !important; } .footer-column > p { margin-bottom: 0 !important; } } /* Dark Mode CSS */ .darkmode .brand-menu-group { background-color: #474747; } .darkmode .disclaimer a { color:#00aecd; } .darkmode .section.white { background-color: #000; } .darkmode .card-list h6 { color: #fff !important; margin-top: 1rem;} .darkmode .btn--tertiary { color:#fff; border-color: #00aecd; } .darkmode .btn--tertiary:hover { color:#fff; border-color: #11dfc3; } .darkmode #themeHeader { border-bottom: #555 1px solid; } .darkmode #backTop { background-color: #222; color: #f0f0f0; } .darkmode #backTop:hover { background-color: #474747; } .darkmode .footer { background-color: #333; } .darkmode .footer-column .active { background-color: #222 ; } .darkmode .footer-column [data-footer-menuItem].second-active { background-color: #000; } .darkmode .footer p, .darkmode .footer a, .darkmode .footer-icon { color: #ccc !important; } .darkmode .footer-border { border-top: #CCC !important; } .darkmode .footer a:hover { text-decoration: underline !important; } .darkmode .footer-part2 { border-top: #555 1px solid; } /* End FOOTER */

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Acer Answers

Chromebook Settings Cannot be Changed if Device is Provisioned
Chromebooks that are issued to students are generally configured and managed by an administrator. This process is called provisioning and it allows content and security features to be controlled by the school that issued the device. If your Chromebook is provisioned, you may not be able to change settings that are managed…
Update the UT241Y Firmware to Allow Touch Functionality to Work on Chromebooks
Why won't the touchscreen work on my UT241Y when I connect it to a Chromebook? A firmware update is available for the UT241Y that improves the touchscreen functionality on the monitor in ChromeOS. If your touch is not working when connected to a Chrome device, you should follow the instructions below to update the…
Abnormal Fan Speed and Noise Coming from Predator BiFrost Arc A770 OC Graphic Card
What is making so much noise since I updated the Intel driver of my Predator BiFrost Arc A770 OC Graphics Card? If you have updated the Intel driver of your Predator BiFrost Arc A770 OC Graphic Card to version PR19 (31.0.101.4644), you might be experiencing abnormal fan speeds and more noise coming from your graphic card…
Temporary On-screen Sticker Appears When Exiting the Display Menu
How come I see a blurry, vague box/shadow on the screen when I exit the display menu? When you turn off the menu on a display, you may briefly observe a blurry/vague box or shadow or gradual brightening of the backlight where you previously saw the on-screen menu. This phenomenon is caused by a limitation of the processor,…
Chromebook Does Not Boot and the LED Does Not Turn On
How can I recover my Acer Chromebook if it does not boot and the battery LED does not turn on after a power adapter is connected? If your Acer Chromebook does not boot and the battery LED does not turn on when you connect a power adapter, leave your Chromebook connected to the power adapter for 6 hours. After those 6…
E-Lock Function on Your Acer AES015 eScooter
How does the electric lock function of my Acer AES015 eScooter work? Your Acer AES015 eScooter has an electric lock function; perfect for when you have to quickly run into a store and you need to leave your eScooter outside. You can activate the e-lock function through the Acer Electric Scooter Series 5 app. The connection…
How to Set Up the Acer Electric Scooter Series 5 App on Your Smartphone
How can I get the Acer Electric Scooter Series 5 app installed on my smartphone and connected to my Acer AES015 eScooter? If you want to use the Acer Electric Scooter Series 5 app to lock and unlock your Acer AES015 eScooter or check the battery status or remaining power in real time, you first need to download and install…
Update BIOS to Improve Performance While on Battery Power
Applicable models: A315-24P, A315-24PT and EX215-23 Installing a BIOS update can improve CPU performance on some Acer notebooks. If you have one of the applicable models, we recommended you update your BIOS to version 1.09 or newer to allow for better performance when you are on battery power. Use the instructions below to…
How to Clean Acer Display Panels with Advanced Reflectionless Technology
What is the best way to remove dirt and/or dust from my Acer Reflection-free/Anti-glare monitor? Acer carries several so-called reflection-free or anti-glare monitors, such as the Predator XB323K RV and Nitro XV272U RV gaming monitors. These monitors have an ART display panel. ART stands for Advanced Reflectionless…
How to Set or Edit Your Acer eKinekt App User Profile
How can I set or edit my user profile in the Acer eKinekt app? You can personalize the Acer eKinekt App by entering personal data in your user profile. The Acer eKinekt App uses your personal data to calculate, for instance, the number of burned calories based on your gender or age. You can also opt to only enter your…

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