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Chromebooks - How to Create a GIF Using Screen Capture in ChromeOS
A GIF is a popular image format that lets users loop multiple images or frames continuously. GIFs are commonly used to convey a user's emotion or reaction to a text or social media post. Platforms like GIPHY and Tenor allow users to search through an ever-expanding library of GIFs that they can download and embed wherever…
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Windows 11 - How to Change the Mouse Pointer Color and Size
If the default mouse pointer on your PC is too small or hard to see, you can easily adjust its size for better visibility. Changing your cursor size will allow you to easily locate your pointer and allow others to see it better while presenting. Use the instructions below to change your mouse pointer size. Click on the…
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TravelMate P214 May Report USB 3.1 Instead of USB 3.2
Why does my TravelMate P214 show a lower USB version number? The Acer TravelMate P214 laptop shows USB 3.1 in Windows device manger, but it is actually using USB 3.2 according to the USB Implementers Forum (USB-IF). The USB-IF is a group that sets the rules for USB technology. In their updated guidelines, USB 3.2 includes…
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Acer Aspire Lite 14 Notebook Not Displaying Screen after Resuming from Sleep Mode
How can I get my Acer Aspire Lite 14 notebook screen to work again when it stays black after resuming from sleep mode? When your Acer AL14-31P or AL14-51M notebook wakes up from sleep mode, it is possible nothing is displayed on the screen although the backlight of your notebook is active. Temporary solution In such case,…
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Chromebook Not Powering On after Charging or Waking from Sleep
Why is my chromebook not powering on after charging or waking from sleep? A small number of units may not wake from sleep mode under certain conditions. You should update your operating system to the version listed in the table below to resolve this issue. Please make sure your unit is set to auto update and school admins…
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AcerSense Key on Acer Notebooks
What does the "a" key on the top row of my keyboard do? Some Acer notebooks include a special key on the top row of the keyboard that resembles the letter "a." This key, located next to the Delete key, is the AcerSense key. When you press the AcerSense key, it launches the AcerSense software so you can access: System…
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How to Manage Optimized Battery Charging in AcerSense
Why is my computer battery only charging to 80%? If your Acer laptop only charges to 80%, do not worry—this is likely due to the “Optimized Battery Charging” feature. Optimized Battery Charging Optimized Battery Charging limits your laptop’s charge to 80% to reduce battery wear and improve long-term health. This feature is…
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How to Reset the Acer A10-11 Tablet Using Android Recovery Mode
Using Android Recovery Mode to reset your tablet can be helpful if the device is unresponsive, you cannot access the settings menu, or you are facing persistent issues. Use the instructions below to factory reset your tablet using the Android built-in recovery feature. Note: This procedure will erase all data on your…
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How to Factory Reset Your Acer Android Tablet
When should I factory reset my Acer Android tablet? When troubleshooting does not resolve issues Restoring your Android tablet to factory settings can help resolve persistent issues that other troubleshooting methods have not resolved, like when your tablet runs slowly or keeps freezing up on you. When you are selling or…
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Warranty Extension for Acer TCO Certified Chromebooks and TravelMate Notebooks
What does TCO Certified mean and what does it mean for my Acer Chromebook or TravelMate notebook? What does TCO Certified mean? TCO Certified is a sustainability certification for IT products. TCO Certified devices adhere to the following: Up-to-date criteria: These criteria cover various aspects of sustainability,…
