Acer Answers Chromebook

Chromebook CB3-431 does not have any sound coming out of speakers

Why is my Chromebook CB3-431 not playing any audio?

SYMPTOMS
One or both speakers may stop working on the CB3-431 Chromebook due to an issue with a Google audio driver codec.

SOLUTION

If you experience this issue, please contact Acer support to create a repair order resolve the issue.

MORE INFORMATION
A new Chrome OS update (Chrome OS R64.10176.0.0) will be available soon that will prevent this issue from occurring.