Acer Answers

Reset Acer Switch Alpha 12 (SA5-271)

How can I restore my Switch Alpha 12 to factory settings?

You can use the instructions below to completely reset your Switch Alpha 12 (SA5-271). This process will erase all data on the system and restore it to factory default settings.

In notebook mode:

Completely power off the system.
Press and hold F2 on the keyboard while you power on the system to enter the BIOS/UEFI setup.
Select Main from the menu on the left.
Under D2D Recovery, tap [Invoke] to begin the restore process.
Tap Yes to begin the recovery.
Select Troubleshoot and choose Reset this PC.
Choose the type of reset you want to perform, and follow the on-screen prompts.

In tablet mode:

Power off the device.
Press and hold the Volume Up (+) button while pressing and holding the Power button to turn on the system. Release the Power button when the display backlight turns on. The system should enter the UEFI/BIOS setup.
Select Main from the menu on the left.
Under D2D Recovery, tap [Invoke] to begin the restore process.
Tap Yes to begin the recovery.
Select Troubleshoot and choose Reset this PC.
Choose the type of reset you want to perform, and follow the on-screen prompts.

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