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Firmware update can resolve Thunderbolt 3 recognition - Acer Community
<main> <article class="userContent"> <h3 data-id="why-does-my-computer-not-recognize-thunderbolt-3-devices">Why does my computer not recognize Thunderbolt 3 devices?</h3> Some Acer systems may not always recognize devices connected via the Thunderbolt 3 port. Acer has released a firmware update that will improve Thunderbolt 3 performance. Use the following steps to update the Thunderbolt 3 firmware to the latest version: <ol><li>Visit the <a rel="nofollow" href="http://us.acer.com/ac/en/US/content/drivers">Drivers and Manuals section</a> of the Acer support website.</li> <li>Enter your <strong>Serial Number/SNID</strong> or search for your product by Model.</li> <li>Select BIOS/Firmware Select the latest Firmware.</li> <li>Click the Download link for the file you want to download.</li> <li>Unzip the file.</li> <li>Right click the file names <strong>Setup.bat</strong> and choose <strong>Run as administrator</strong>.<br></li></ol><p><strong>Models benefiting from Thunderbolt 3 FW update.</strong><br><br>G9-591<br><br>G9-592<br><br>G9-791<br><br>G9-792<br><br>R7-370T<br><br>R7-372T<br><br>VN7-592G<br><br>VN7-792G<br><meta content="VN7-592G, VN7-792G, R7-372T, nitro, TB3, G9-591, G9-592, G9-791, G9-792, predator, R7-370T, R7-372T#Aspire R7-372T,#Predator G9-792,#Predator G9-592,#Aspire R7-371T,#Predator G9-591,#Predator G9-791,#Aspire VN7-792G,#Aspire VN7-592G"></meta></p> </article> </main>