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Troubleshooting smartphone power issues - Acer Community
<main> <article class="userContent"> <h3 data-id="what-can-i-do-if-my-acer-smartphone-will-not-power-on">What can I do if my Acer smartphone will not power on?</h3> <p>Your Acer smartphone may fail to turn on for any of the reasons listed below.</p> <ul><li>A static electricity build up.</li> <li>A failed AC, battery, or USB charging cable.</li> <li>The battery has an insufficient charge or has been over discharged.</li> <li>A hardware problem with the phone that requires repair.</li> </ul><p>Try the following steps to troubleshoot your smartphone if it will not power on.</p> <ol><li>Make sure you are using a wall outlet and not a USB port on a computer to charge your phone.</li> <li>Use only the AC adapter and USB charging cable that came with your phone.</li> <li>Charge the phone with a wall outlet and the original charging cable for a minimum of 15 minutes. If your battery becomes over discharged, it may take up to 15 minutes for it to get enough charge to power on.</li> <li>Remove the battery and hold the power key down for 20 seconds. Reinstall the battery and attempt to power on the phone.</li> </ol> If you are still experiencing a problem, please <a rel="nofollow" href="http://us.acer.com/ac/en/US/content/support">contact Acer support</a> for further assistance..<br><meta content="power, boot, black screen, battery, charge"></meta> </article> </main>