Why does the memory of my Predator Helios 18 still indicates 128 GB when I have upgraded the memory?
If you have upgraded the memory of your Predator Helios 18 and it still indicates a memory of 128 GB, your computer is running on Windows 11 Home Edition as Windows 11 Home edition is limited to 128 GB of RAM.
When you require more memory, you can upgrade the memory of your Predator Helios 18 to fit your needs as the memory capabilities of the hardware itself is not limited to 128 GB. However, you will also need to upgrade your Windows version to Windows 11 Pro or a higher edition to be able to tap into the extra memory you added to your Predator Helios 18.
To determine the right Windows 11 version for your needs, refer to Memory Limits of Windows 11 Editions. For instructions on how to upgrade your Windows 11 version, refer to the instructions below.
How to upgrade Windows 11
- Purchase your desired Windows 11 edition license.
- Open Settings by pressing the Windows + I keys.
- Click on System.
- Click on Activation.
- You will see an option to Upgrade your edition of Windows.
- Click on Go to Store.
- In the Microsoft Store, find your desired Windows 11 edition and purchase the license product key.
- Upgrade Windows 11 through the Settings menu.
- Once you have the license product key, go back to Settings by pressing the Windows + I keys.
- Click on System.
- Click on Activation.
- Under Upgrade your edition of Windows, click on Change product key.
- Click on Change.
- Enter the license product key that you received after your purchase.
- Then click on Next.
- Now follow the on-screen instructions, and Windows will start the upgrade process.
- Restart your computer to complete the upgrade process.
- Once the upgrade is complete, your computer will prompt you to Restart.
- Click on Yes.
- When your computer is up and running again, your Windows 11 version has been upgraded, and the system will recognize the full memory capacity beyond 128 GB.
How to verify the Windows 11 upgrade
- Go back to Settings by pressing the Windows + I keys.
- Click on System.
- Click on About.
- Under Windows specifications, verify that your new edition now shows the Windows 11 version you purchased.
