What can I do if my Chromebook does not power on or resume from sleep mode?
In some cases your Chromebook may randomly not power on or it may not resume from sleep mode. If either of these situations occurs, your Chromebook needs to be updated. Chrome OS updates are rolled out automatically once available. Look up your Chromebook model in de overview below to find out when you can expect the Chrome OS update for your model.
For the following models the solution is included in Chrome OS version 101:
Chrome OS version 101 is expected to roll out on 5/5/2022.
For the following models the solution is included in Chrome OS version 102:
- CP314-1H
- CP314-1HN
- C734
- C734T
- CB317-1H
- CB317-1HT
- C852T
- C852
- C934
- C934T
- CB314-3H
- CB314-3HT
Chrome OS version 102 is expected to roll out on 5/26/2022.
