Acer Answers

Troubleshoot error message "Connection Failed" when setting up PredatorSense Mobile Application

How do I fix a "Connection Failed" error when I am configuring my PredatorSense Mobile App?

Try the steps below if you receive the error "Connection Failed" when you are pairing your PredatorSense Mobile Application.

Verify your Notebook and Phone are both connected to the internet. You can launch a web page to verify connectivity.
Go into the wireless settings for your phone and make sure it is connected to the same network as your computer.
Turn off your phone Wi-Fi, then turn it back on again.
Restart your computer.

If you are still having problems connecting, please contact Acer support .