This article only applies to: Predator Helios 500 (PH517-51)
Acer has posted a new audio driver to address a detection issue with the PH517-51 headphone audio jack. Use the instructions below to download and install the latest Realtek audio driver to resolve this issue.
- Visit the Drivers and Manuals section of the Acer support website.
- Enter your Serial Number/SNID or search for your product by Model.
- Select Driver.
- Click the Download link for the file you want to download (Realtek driver 18.104.22.16885 or later).