* { padding: 0; margin: 0; } *, :after, :before { box-sizing: border-box; } .nav-global { background-color: #f0f0f0; display: none; padding: 0 1rem; } ul { display: flex; font-size: .8125rem; margin: 0; padding: 0; height: 100%; } li { list-style: none; position: relative; margin: 0 .75rem; } li:first-child { margin-left: 0; } li:last-child { margin-right: 0; } li a { display: flex; align-items: center; padding: 1rem 0; text-decoration: none; color: #474747; } li a:hover:after, li:hover>a:after { content: ""; border-bottom: 3px solid #80c343; position: absolute; left: 0; bottom: 0; min-width: 100%; z-index: 1; } @media (min-width: 900px) { .nav-global { display: flex; justify-content: space-between; align-items: center; } ul { font-size: .875rem; } } @font-face {font-family: 'Material Icons'; font-style: normal; font-weight: 400; src: url(https://fonts.gstatic.com/s/materialicons/v139/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2) format('woff2'); } .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; } .footer *,:after,:before {box-sizing: border-box} footer,nav,section {display: block } .footer {font-size: 16px; scroll-behavior: smooth; margin: 0; font-family: 'Noto Sans',sans-serif; font-weight: 400; line-height: 1.5; -webkit-text-size-adjust: 100%; -webkit-tap-highlight-color: rgba(0,0,0,0); -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar;} .footer ol, .footer ul {padding-left: 2rem; margin-top: 0; margin-bottom: 1rem } .footer img {vertical-align: middle } .footer p {font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 1rem } .footer a {text-decoration: none; color: #222; font-size: inherit; font-weight: inherit;} .footer a:hover {text-decoration: underline;color: inherit;} .footer-nav {display: flex; flex-wrap: wrap; width: 100%; background-color: #fafafa; } .footer-nav__section {flex: 1 1 25% } p.footer-nav__title {font-size: 1rem; font-weight: 600; margin: 0; position: relative } .footer-nav__caret {position: absolute; right: 1rem; font-size: 34px; color: #80c343 } ul.footer-nav__list {margin: 0; padding: 0; height: 0; visibility: hidden; transition: transform .1s ease-in-out; transform: scaleY(0); transform-origin: top } .is-open ul.footer-nav__list {visibility: visible; transform: scaleY(1); height: auto; transition: transform .3s ease-in-out } .footer-nav__item .footer-nav__link {padding-left: 0 } .footer-nav__item:last-child .footer-nav__link {border: 0 } .footer-nav__link {display: block; padding: 1.5rem 1rem } .footer-nav__link:hover {text-decoration: none } .is-open .footer-nav__link>.material-icons {transform: rotate(180deg) } ul.footer-nav__list li {font-size: .875rem; list-style: none; padding: 0 26px } ul.footer-nav__list li a {display: block; padding: 1.5rem 1rem; font-size: .875rem; color: #222; } ul.footer-nav__list li a:hover {text-decoration: none } ul.footer-nav__list li:last-child a {border: 0 } .is-open ul.footer-nav__list li a > .material-icons {transform: rotate(180deg) } .footer-bottom {display: flex; flex-wrap: wrap; justify-content: center; padding: 2rem 1.5rem; background-color: #1a1a1a; color: #fafafa } .footer-bottom .nav-legal {width: 100%; text-align: center } .footer-bottom .nav-legal .menu--legal {display: block; margin: 0 0 1rem; padding: 0; width: 100% } .footer-bottom .nav-legal .menu--legal li {display: inline-flex; font-size: .8125rem; border-right: 1px solid #89898b; padding: 0 .5rem } .footer-bottom .nav-legal .menu--legal li:last-child {border: 0; padding-right: 0;} .footer-bottom .nav-legal .menu--legal li:first-child {padding-left: 0;} .footer-bottom .nav-legal .menu--legal a {padding: 1px; color: #fafafa;} .footer-bottom .nav-legal .menu--legal a:hover {color: #fff;} .footer-bottom .social {display: flex; width: 100%; justify-content: center } .footer-bottom .social .social__list {list-style: none; padding: 0; margin: 0; display: inline-flex; flex-direction: row; flex-wrap: wrap; justify-content: flex-start; max-width: 260px } .footer-bottom .social li {background-color: #474747; border-radius: 9999px; height: 34px; width: 34px; display: flex; flex-direction: column; align-items: center; justify-content: center; margin: 0 15px 30px } .footer-bottom .social li a {display: block; color: #fff; display: flex; flex-direction: column; align-items: center; justify-content: center } .footer-bottom .social li a:hover {color: #80c343; text-decoration: none } .footer-bottom .locale {display: flex; justify-content: center; align-items: center; width: 100% } .footer-bottom .locale .material-icons {color: #767676; margin-right: .5rem; font-size: 1.125rem } .footer-bottom .locale:hover .material-icons {text-decoration: none } .footer-bottom .locale .locale__text {font-size: .8125rem; color: #fafafa } .footer-bottom .copyright {font-size: 10px; color: grey; text-align: center; width: 100% } .footer-bottom .copyright p {font-size: .625rem; color: #fff } @media(min-width: 640px) { .footer-bottom .social .social__list {max-width:100% } } @media(min-width: 900px) { .footer-nav {flex-direction:row; flex-wrap: nowrap; justify-content: space-between; padding: 3rem 1.5rem } p.footer-nav__title {font-size:1.25rem; } p.footer-nav__title a {cursor: text;} .footer-nav__item {border:0; padding: 0 } .footer-nav__link {padding:.2rem 0 } .footer-nav__link:hover {text-decoration:underline } ul.footer-nav__list {height:100%; visibility: visible; transform: scaleY(1) } ul.footer-nav__list li {border:0; padding: 0; font-size:.875rem; } ul.footer-nav__list li a {padding:.2rem 0; } ul.footer-nav__list li a:hover {text-decoration:underline; } .footer-nav__caret {display: none; } .footer-bottom .nav-legal {width:50%; text-align: left } .footer-bottom .nav-legal .menu--legal li {font-size:.875rem } .footer-bottom .social {width:50%; justify-content: flex-end } .footer-bottom .social li {margin:0 6px 15px } .footer-bottom .locale {width:50%; justify-content: flex-end } .footer-bottom .locale .locale__text {font-size:.875rem } .footer-bottom .copyright {width:50%; text-align: left } .footer-bottom .copyright p {font-size:.75rem } } @media(max-width: 899px) { .footer-nav__section {flex: 1 1 100%; border-bottom: 1px solid #c9c9c9 } .footer-nav__section:last-child {border: 0;} .footer-nav__link {border-bottom: 1px solid #c9c9c9;} p.footer-nav__title {font-size: 1rem; font-weight: 600; } } <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KR777P" height="0" width="0" style="display:none;visibility:hidden"></iframe>

Acer Answers

Error message "Sorry! This computer is not supported" when installing NitroSense software

This article only applies to: Acer Nitro models

SYMPTOMS

You may receive the error message “Sorry! This computer is not supported” when installing the NitroSense software. This error may occur if the model name in the BIOS does not include the word Nitro. You can verify the system model name in the Acer Care Center application as shown in the screenshot below.

SOLUTION

The model name will need to be updated to include the word Nitro. This can only be done at a local service center. Please contact our Customer Service for additional support.