/* Begin GLOBAL */ *, *::before, *::after {box-sizing: border-box;} html { font-size: 16px; scroll-behavior: smooth; } body { margin: 0; color: #222; background-color: #fff; font-family: "Noto Sans", sans-serif; font-size: 1rem; font-weight: 400; line-height: normal; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar; -webkit-tap-highlight-color: rgba(0,0,0,0); } img,svg { vertical-align: middle; } .body-l { font-size: 1rem; } .body-s { font-size: .79rem; } @supports(font-size: clamp(1rem, 1vw, 1rem)) { .body-l { font-size: clamp(1rem,.19vw + .96rem,1.13rem); } .body-s { font-size: clamp(.79rem,.15vw + .76rem,.89rem); } } /* End GLOBAL */ /* Begin HEADER */ .top-header a { color: #222; text-decoration: none; } .top-header p { line-height: normal; } .top-header .bs5-container { margin-left: auto; margin-right: auto; max-width: 1220px; padding-left: 24px; padding-right: 24px; width: 100%; } .top-header .bs5-row { display: flex; flex-wrap: wrap; margin-left: calc(1.5rem*-.5); margin-right: calc(1.5rem*-.5); } .top-header .bs5-row>* { max-width: 100%; padding-left: calc(1.5rem*.5); padding-right: calc(1.5rem*.5); } .top-header .bs5-col-12, .top-header .bs5-col-3 { flex: 0 0 auto; width: 25%; } .top-header .bs5-col-12 { width: 100%; } .top-header .icons_20 { height: 20px; width: 20px; vertical-align: center; } .top-header .icons-white { fill: #fff; } .top-header { background-color: #333; position: relative; } .top-header .brand-menu { align-items: center; color: #fff; display: inline-flex; margin: 0 -24px; padding: 10px 24px; position: relative; } .top-header :focus { outline: transparent; } .top-header a:hover { color: #222; text-decoration: none !important; } .top-header :focus-visible { outline: 1px solid #fff; outline-offset: -1px; } .top-header .brand-menu:hover { color: #fff; cursor: pointer; text-decoration: none; } .top-header .brand-menu.active { background-color: #474747 } .top-header .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .brand-menu-group .brand-menu-items { display: flex; flex-wrap: wrap; justify-content: flex-start; } .top-header [tabindex]:focus-visible { outline: revert revert revert; } .top-header a:not([href]):not([class]), .top-header a:not([href]):not([class]):hover { color: inherit; text-decoration: none; } .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } .top-header .bs5-overflow-hidden { overflow: hidden !important; } .top-header .bs5-d-block { display: block !important; } .top-header .bs5-d-flex { display: flex !important; } .top-header .bs5-d-none { display: none !important; } .top-header .bs5-po-relative { position: relative !important; } .top-header .bs5-w-100 { width: 100% !important; } .top-header .bs5-justify-content-between { justify-content: space-between !important; } .top-header .bs5-align-items-center { align-items: center !important; } .top-header .bs5-m-0 { margin-bottom: 0 !important; margin-right: 0 !important; margin-top: 0 !important; } .top-header .bs5-mx-auto { margin-left: auto !important; margin-right: auto !important; } .top-header .bs5-ml-1 { margin-left: .5rem !important; } .top-header .bs5-p-3 { padding: 1.5rem !important; } .top-header .bs5-fw-semibold { font-weight: 600 !important; } @media (min-width: 1080px) { .top-header .bs5-col-md-6 { flex: 0 0 auto; width: 50%; } .top-header .brand-menu-group { background-color: #fff; box-shadow: rgba(0, 0, 0, .1) 0 2px 4px; left: 0; max-height: 0; overflow: hidden; position: absolute; top: 100%; transition: max-height .3s ease-in-out; transition-behavior: normal; width: 328px; z-index: 20; } } @media (min-width: 640px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 25%; } } @media (min-width: 1080px) { .top-header .brand-menu-items .brand-menu-item, .top-header .brand-menu-group .brand-menu-items .brand-menu-item { width: 33.3333%; } } @media (min-width: 1080px) { .top-header .bs5-d-md-block { display: block !important; } } /* End HEADER */ /* Begin DISCLAIMER */ .disclaimer { width: 100%; max-width:1264px; margin:0 auto; } .disclaimer p { text-align:center; font-size:11px; } .disclaimer a { font-size:11px; color:#80c342 } /* End DISCLAIMER */ /* Begin BANNERS */ .section { display: block; background-repeat: no-repeat; background-position: 50%; background-size: cover; } /* .section--primary { padding-bottom: 2rem; } @media(min-width: 900px) {.section--primary { padding-bottom:70px; } } */ .section.white { background-color: #fff; } .section__body { width: 100%; padding-left: 1.5rem; padding-right: 1.5rem; } .card-list { display: flex; flex: 0 0 auto; flex-wrap: wrap; align-items: stretch; margin-bottom: 0; padding: 0; list-style: none; min-height: 100%; } .card-list--fluid-2-4 .card,.card-list--fluid-2-4 .card-list__item { min-width: auto; } .card-list .card-list__item { margin-bottom: 1.5rem; } .card-list__item { flex-basis: auto; min-height: 100%; min-width: 242px; display: flex; justify-content: center; width: 100%; padding: 0; margin-bottom: 1rem; list-style: none; } .card { position: relative; display: flex; flex-direction: column; flex-wrap: nowrap; align-items: flex-start; justify-content: flex-start; height: 100%; width: 100%; } .card,.card:hover { text-decoration: none; } .image--zoom:hover img { transform: scale(1.2); transition: transform .1s ease-out; } .card__img--wrapper { display: inline-block; overflow: hidden; vertical-align: middle; width: 100%; } .card__img { align-self: center; flex-shrink: 0; /*margin-bottom: 1rem;*/ max-width: 100%; min-width: 100%; transition: transform .2s linear; } .image { display: block; position: relative; overflow: hidden; } .image img { display: block; height: auto; width: 100%; top: 0; } .card__body { flex-grow: 1; display: flex; flex-direction: column; width: 100%; word-break: break-word; } .card__title { width: 100%; } .card__title--article { margin-bottom: 8px; } .card__text { font-size: 1rem; word-break: break-word; margin: 0 0 1rem; } .acer .card__text { color: #474747; } .card__text--b2 { font-size: .813rem; } .card__footer { margin-top: auto; padding: .5rem 0; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn { display: inline-block; font-weight: 600; color: #000; text-align: center; vertical-align: middle; user-select: none; background-color: transparent; border: 2px solid transparent; padding: 9px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; } .btn:hover { color: #222; text-decoration: none; } .btn.focus,.btn:focus { outline: 0; } .btn.disabled,.btn:disabled { opacity: .65; pointer-events: none; } .btn:not(:disabled):not(.disabled) { cursor: pointer; } .btn--tertiary { color: #474747; border: 0; border-bottom: 2px solid #80c343; padding: 4px 0; min-width: auto; } .btn--tertiary:hover { border-color: #224449; text-decoration: none; } .card-list a { text-decoration: none; } .card-list p { font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 0; } .card-list h6 { color: #222; font-weight: 700; font-size: 1rem; margin-top: 0;} @media(min-width: 1366px) { .section__body { max-width:1414px; margin-left: auto; margin-right: auto; } } @media(max-width: 899.98px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 1rem)/2); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(2n) { margin-right: 0; } } @media(min-width: 640px) { .card-list--fluid-2-4 .card-list__item { width:calc((100% - 3rem)/4); margin-right: 1rem; } .card-list--fluid-2-4 .card-list__item:nth-child(4n) { margin-right: 0; } } @media(min-width: 900px) { .card__text { font-size:1.125rem; } .card__text--b2 { font-size:1rem; } .card-list h6 { font-size:1.25rem; } /*.btn { padding:14px 24px; font-size: 1rem; line-height: 1.5; border-radius: 0; }*/ } /* End BANNERS */ /* Begin FOOTER */ footer { display: block; } .footer p { margin-top: 0; margin-bottom: 1rem; line-height: normal; color: #222;} .footer a { text-decoration: none; color: #222 !important; line-height: 1.2;} .footer a:hover {text-decoration: underline; } .footer a:focus-visible {outline: #333 1px solid; outline-offset: -1px} #backTop { display: inline-block; background-color: #f8f8f8; color: #333; transition: all .3s ease-in-out; font-weight: 600 !important; padding-top: 1rem !important; padding-bottom: 1rem !important; padding: 1rem 1.5rem; border: 1px solid rgba(0,0,0,0); border-radius: 0 !important; text-align: center; text-decoration: none; cursor: pointer; line-height: 1.25; vertical-align: middle; width: 100% !important; } @media (min-width: 1080px) { #backTop:hover {background-color: #e0e0e0; transition: all .3s ease-in-out; } } .footer .bs5-row {display: flex; flex-wrap: wrap; } .footer .bs5-row>* {flex-shrink: 0; width: 100%; max-width: 100%; } .footer .bs5-d-block {display: block !important;} .footer .bs5-mx-auto { margin-right: auto !important; margin-left: auto !important; } .footer .bs5-py-2 {padding-top: 1rem !important; padding-bottom: 1rem !important; } .footer { background-color: #f0f0f0; } .footer-part1 {padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; padding-left: 1.5rem; max-width: 1440px;} .footer-part1, .footer-part2 {width: 100%; margin-right: auto; margin-left: auto;} .footer-part2 > div > div { flex: 0 0 auto; width: 100% } .footer-part1 .bs5-row, .footer-part2 .bs5-row { margin-left: 0 !important; margin-right: 0 !important;} .footer .flex-column { flex-direction: column !important; } .footer-column { position: relative; } .footer-column > p { display: flex !important; justify-content: space-between !important; align-items: center !important; font-weight: 600 !important; margin-bottom: .5rem !important; } .footer-column .flex-column { display: flex; } .footer-column li {list-style: none; padding-top: .5rem !important; padding-bottom: .5rem !important; } .footer-column p, .footer-column a { padding: 12px 24px; margin: 0; color: #222; cursor: pointer;} .footer-column [data-footer-menuItem] { transition: all .3s ease-in-out; height: 0; overflow: hidden; } .footer-column .active {background-color: #e0e0e0;} .footer-links { display: flex; justify-content: center; flex-wrap: wrap; margin-bottom: 1.5rem !important; } .footer-links .footer-links_item { padding: 4px 16px; margin: 0; color: #333; border-right: 2px #e0e0e0 solid; } .footer-links .footer-links_item a { text-decoration: none; } .footer-links .footer-links_item a:hover { text-decoration: none; } .footer-links .footer-links_item:last-child { border-right: none; } .footer-links_color { color: #333; } .footer-media { margin: 1rem -0.75rem; display: flex; justify-content: center; } .footer-media a {display: block; padding: 0 .75rem; } .footer-border {border-top: 2px solid #e0e0e0; } .footer .icons_24 {height: 24px; width: 24px; } .footer .media-icon { width: 24px; height: 24px; fill: #333;} .footer .rotated {transition: all .3s ease-in-out;} .footer .active .rotated {-webkit-transform: rotate(-180deg); transform: rotate(-180deg); transition: all .3s ease-in-out;} .footer .animation_hover { display: inline-block; } .footer .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; transition: transform .3s ease-in-out; } .footer .footer-icon {position: absolute; right: 1rem; font-size: 34px; color: #222; } .footer p.active>.material-icons {transform: rotate(180deg); } @media(min-width: 1080px) { .footer-column { display:flex; flex-direction: column; } .footer-column:not(:first-child) { margin-top: 24px; } .footer-column p { padding: 0; cursor: initial; } .footer-column a { margin: 0; padding: 0; } .footer-column [data-footer-menuItem] {display:block; height: auto !important; background-color: rgba(0,0,0,0);} .footer-column .active {background-color:rgba(0,0,0,0);} .footer .footer-icon {display: none;} .footer .bs5-col-md-3 {flex: 0 0 auto; width: 25%;} .footer .bs5-d-md-none {display: none !important } .footer .bs5-py-md-3 { padding-top: 1.5rem !important; padding-bottom: 1.5rem !important; } .footer .media-icon {width:40px; height: 40px;} .footer .animation_hover {display:inline; background-image: linear-gradient(to left, transparent 50%, #333333 50%); background-position: 100% 100%; background-repeat: no-repeat; background-size: 200% 1px; transition: background-position .3s ease-in-out; } .footer .animation_hover:hover {text-decoration: none; background-position: 0 100%; cursor: pointer; } .footer .flex-md-row {flex-direction: row !important } } @media(max-width: 1079.98px) { .footer-column [data-footer-menuItem].second-active { background-color:#fff; max-height: 1500px; } .footer-part1 { padding-left: 0; } .footer-column li { padding-top: 0 !important; padding-bottom: 0 !important; } .footer-column > p { margin-bottom: 0 !important; } } /* Dark Mode CSS */ .darkmode .brand-menu-group { background-color: #474747; } .darkmode .disclaimer a { color:#00aecd; } .darkmode .section.white { background-color: #000; } .darkmode .card-list h6 { color: #fff !important; margin-top: 1rem;} .darkmode .btn--tertiary { color:#fff; border-color: #00aecd; } .darkmode .btn--tertiary:hover { color:#fff; border-color: #11dfc3; } .darkmode #themeHeader { border-bottom: #555 1px solid; } .darkmode #backTop { background-color: #222; color: #f0f0f0; } .darkmode #backTop:hover { background-color: #474747; } .darkmode .footer { background-color: #333; } .darkmode .footer-column .active { background-color: #222 ; } .darkmode .footer-column [data-footer-menuItem].second-active { background-color: #000; } .darkmode .footer p, .darkmode .footer a, .darkmode .footer-icon { color: #ccc !important; } .darkmode .footer-border { border-top: #CCC !important; } .darkmode .footer a:hover { text-decoration: underline !important; } .darkmode .footer-part2 { border-top: #555 1px solid; } /* End FOOTER */

Acer Brands

Acer Answers

How to resolve Live Update error message – “Cannot get the latest update from server”.

This article only applies to: TravelMate Laptops listed below

You may receive the error "Cannot get the latest update from server" if you are running an older version of ProShield. You will need to install the latest version of ProShield for your system to resolve this issue. Use the following steps to to download and install the latest version of ProShield.

Type Programs and Features in the Windows search box.
Select Programs and Features from the list of search results.
Click on Acer ProShield and select Uninstall to remove ProShield.
Visit the Drivers and Manuals section of the Acer support website.
Enter your Serial Number or SNID, or select your product.
Select Application.
Download and install the ProShield application to resolve the error.

Affected Models

TMP238-G2-M	TMP459-M
TMP238-M	TMP459-MG
TMP2410-G2-M	TMP648-G2-M
TMP2410-G2-MG	TMP648-G2-MG
TMP2410-M	TMP648-G3-M
TMP2410-MG	TMP648-M
TMP249-G2-M	TMP648-MG
TMP249-G2-MG	TMP648-V
TMP249-M	TMP648-VG
TMP249-MG	TMP658-G2-M
TMP2510-G2-M	TMP658-G2-MG
TMP2510-G2-MG	TMP658-G3-M
TMP2510-M	TMP658-M
TMP2510-MG	TMP658-MG
TMP259-G2-M	TMTX40-G1
TMP259-G2-MG	TMTX40-G2
TMP259-M	TMTX420-G2-M
TMP259-MG	TMTX420-G2-MG
TMP278-M	TMTX420-G2-MG
TMP278-MG	TMTX420-MG
TMP449-G2-M	TMTX50-G1
TMP449-G2-MG	TMTX50-G2
TMP449-G3-M	TMTX520-G2-M
TMP449-G3-MG	TMTX520-G2-MG
TMP449-M	TMTX520-MG
TMP449-MG	TMX349-G2-M
TMP459-G2-M	TMX349-M
TMP459-G2-MG	TMZ5-502MT-U

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