Acer nitro 5 Stopped working suddenly

Swaroop123
Swaroop123 Member Posts: 64 Troubleshooter
edited December 2023 in 2020 Archives
My new Acer nitro 5 just 2 months old ha s suddenly stopped working while using it doesn't even have pin hole plz help guys it's very urgent

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    Answer ✓
    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
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    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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«13

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Try to reset with the power button, press and hold it for about 15 sec. disconnect the charger and leave it for ~20 min. then connect the charger and power on the laptop.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    edited July 2020
    Thanks for reply but nothing worked sir,plz tell another way
  • batmalin
    batmalin Member Posts: 4,231 Guru
    It dosn`t turn on at all?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • What is the exact model? Example an515-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    An515-54 sirbatmalin said:
    It dosn`t turn on at all?
    Yes it doesn't turn on at all
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    edited July 2020
    What is the exact model? Example an515-51-58vh.
    An515-54-52h2
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well in this case you have to send it back to Acer for repair/replacement
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Yeah, but if he has a warranty sticker this is not doable.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    Is that mean I can do nothing else . And it take time to make this repair by Acer 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    batmalin said:
    Yeah, but if he has a warranty sticker this is not doable.
    Yes sir I have a sticker
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well only option - Acer Service Center
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    batmalin said:
    Well only option - Acer Service Center
    Fine😂😂thank you for reply sir very very thanks 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    You are welcome mate!
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Will it work definitely after a journey to care centre
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Or is it gone permanently
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Sir is Acer service fast in India,or am I going to face this for years lol..
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    Answer ✓
    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Ok thank you sir 👍 but I will send it to care centre and I don't feel safe to open it
  • I did not understand. When connecting the keyboard and battery, did the notebook work again or not? Do not accept the answer if you have not solved the problem.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)