Acer Nitro 5 display not turning on after restart

KGGKasar
KGGKasar Member Posts: 3 New User
edited December 2023 in 2020 Archives
After restarting my Nitro, I noticed that the display would no longer turn on correctly, as in all I would ever get is a black screen. I also noticed and any USB powered devices would also not turn on, for instance, my corded mouse or my wireless headset adapter. Does anyone have an idea as to what might be happening and how to fix it?

Answers

  • what is the exact model? example an515-51-75kz. have you tried to reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • KGGKasar
    KGGKasar Member Posts: 3 New User
    what is the exact model? example an515-51-75kz. have you tried to reset the battery?
    AN515-51-72HL
    And yes, I did. That was the first thing I tried.
  • When you connect an external monitor, is the image displayed?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • KGGKasar
    KGGKasar Member Posts: 3 New User
    When you connect an external monitor, is the image displayed?
    No, there is nothing displayed when connected to an external monitor.
  • When you force shutdown, the computer starts windows ??
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)