Battery not charging. (g9-793)

Fr33styler
Fr33styler Member Posts: 24 Networker
edited November 2023 in 2020 Archives
So today all of the sudden my battery isn't charging anymore, I could see it go down (if unplugged) and yet while it was plugged it wasn't gaining any charge, any other steps i could try since I've tried everything i already found about this problem....

Answers

  • Have you checked the battery status with hwinfo64?
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  • Fr33styler
    Fr33styler Member Posts: 24 Networker
    I didn't, i used the windows battery checker and it seemed fine, howeveer somehow it fixed i don't know how, it was 5 % and all of the sudden when i wasn't paying attention it was 100%, it makes no sense, the only thing i remember i did was adding the mouse, if someone cane explain why this happened it will be apprectiated
  • Perhaps some buildup of static energy? Have you checked the battery wear level with the hwinfo64?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Fr33styler
    Fr33styler Member Posts: 24 Networker
    DESIGN CAPACITY90,000 mWh
    FULL CHARGE CAPACITY73,875 mWh
    This looks fine to me
  • Although the problem has been resolved, try resetting the battery:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)