Acer Nitro 5 17.3” not Turing on out of box AN517-51-78CW

tmorr
tmorr Member Posts: 3 New User
edited December 2023 in 2020 Archives
I recently purchased this laptop but it is not powering on all I’m getting is a blue or amber status light when I plug the charger in. Have also tried plugging  phone into it and power is coming out of the USB ports. 
Help Please!!
I need this laptop working ASAP and would prefer not to send it back and wait 8 weeks. 

Answers