Chrome book won’t turn on

Bethanymarsh19
Bethanymarsh19 Member Posts: 2 New User
edited November 2023 in 2020 Archives
So my brand new Acer spin 15.6 won’t turn on the charging light won’t come on but the power light is orange but the screen still won’t come on and I’ve tried resetting it and everything

Answers

  • ShannonDab
    ShannonDab Member Posts: 1 New User
    Same problem.... Brand new out of the box. Did you get resolution? Acer Support is closed. 
  • Bethanymarsh19
    Bethanymarsh19 Member Posts: 2 New User
    No I did not 
  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    Try a forced power off, press and hold the power button for 30 seconds, release the button then try and turn on normally. If it's stuck in a sleep mode that usually gets it. Failing that, what model of Chromebook do you have? There have been several different version...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CastonT
    CastonT Member Posts: 1 New User
    Brand new here too. No power light showing and will not turn on. Right out of box 
  • katrat1948
    katrat1948 Member Posts: 1 New User
    It won't accept my passwords for either gmail or yahoo.....