The resolution drops on my external monitor when laptop lid is closed Hisense 58 inch Android TV to

NeatGifts
NeatGifts Member Posts: 1 New User
edited February 16 in 2019 Archives
When I close the lid on my acer Aspire A515-43 Laptop, the resolution on my Hisense 58 inch Android TV to 640 x 480. The highest resolution when the lid is open is 1920x1080. How can I fix these two issues?

Answers

  • billsey
    billsey ACE Posts: 31,672 Trailblazer
    I believe it's in power options under what to do when you close the lid.
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  • 1BlackPinay
    1BlackPinay Member Posts: 2 New User
    billsey said:
    I believe it's in power options under what to do when you close the lid.
    Thanks, billsey. This is NeatGifts but I was not able to sign in again under that user name for some reason. Anyways, checking out the power options was the first thing I adjusted so closing the lid wouldn't change anything. I don't see any option that causes the resolution on the second monitor to go down.