INTEL 9260NGW BLUETOOTH not detected - Predator G3-571 CAN IT BE FROM THE BIOS?

jose36
jose36 Member Posts: 9

Tinkerer

edited December 2023 in Predator Laptops
GOOD DAYS, MY MODEL PC Predator G3-571. , I HAVE PRECEDED TO CHANGE TARGET NETWORK WIFI, THE NEW MODEL IS INTEL 9260NGW.
THE WIFI, SUPERBLY BUT THE BLUETOOTH IS NOT DETECTED BY THE SYSTEM,
I HAVE TESTED THIS SAME INTEL 9260NGW CARD IN ACER E5 AND IT WORKS CORRECTLY WIFI AND BLUETOOTH .. WHAT CAN IT BE?
CAN IT BE FROM THE BIOS?
[Edited the thread to add issue detail]
             THANK YOU

Best Answer

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Answers

  • Make sure the device is hidden and show the error code!

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  • xmm
    xmm Member Posts: 14

    Tinkerer

    good day ! i have same problem, is anybody have solution?
  • Have you tried updating the drivers with the driverbooster? We recommend enabling system protection first!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xmm
    xmm Member Posts: 14

    Tinkerer

    yes, many times
  • xmm
    xmm Member Posts: 14

    Tinkerer

    and no any bluetooth devices in hidden

  • What is the exact model of your notebook and partnumber? Example g3-571 PN NH.Q28AA.001! What is the model of the wifi network card?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xmm
    xmm Member Posts: 14

    Tinkerer

    edited May 2021
    Part Number: NX.GLDCN.002
    Atheros/Qualcomm QCA6174
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xmm
    xmm Member Posts: 14

    Tinkerer

    thank you ! but i am have on the laptop 1.15 already ))) i am installing INTEL 9260NGW, wifi is OK but Bluetooth is problem (no device in device manager)
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Can you show a photo of how you made this adaptation? This would make it easier for other users to see the solution!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xmm
    xmm Member Posts: 14

    Tinkerer

    No, I have already collected everything and closed it. In the photo there are 2 contacts that need to be sealed with a narrow strip of tape. It is better to do this with a magnifying glass as the contacts are small. Already the second week of 9260 everything works great!
  • aspire7
    aspire7 Member Posts: 4 New User
    I have solve the same problem in right this way for my aspire 7 (A715-71G), 
    before with the qualcomm atheros I have had some trouble with bsod ....

    until now the 9260 works fine.

    thank you


  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    @xmm so the solution for everyone here to understand its to isolate those 2 pins the best way from any contact whatsoever with the mobo pcie port right ?


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  • Arjan71
    Arjan71 Member Posts: 2 New User
    I had the same issue with my A517-51GP-88WT: WiFi was working fine, but bluetooth device was not detected. I updated the firmware, downloaded the latest drivers from Intel, but still no bluetooth device visible in the device manager (also not hidden). After I put some tape over the mentioned 2 pins and start the laptop a bluetooth device was visible in the device manager :). I was able to connect a bluetooth headphone. WiFi was still working fine (same speed as before adding tape). Thanks for this solution!! :+1:
  • Günther9998
    Günther9998 Member Posts: 1 New User
    Unbelievable !!
    I have a SF514-51, too and big issues with the initial Realtek Wifi-Chip. I replaced it by an INTEL 9620 chip, because it is faster and support Bluetooth 5.0 instead of 4.0.
    After installation of INTEL 9620 I installed a Intel Software and Bluetooth worked for some minutes. After a reboot Bluetooth was not avaiable and I was not able to install anything to find the bluetooth device again.
    Finally I found the instruction here in this thread, used a tape to cover these two Pins and -unbelievable- it works !!!
    Thanks you very much to share you experience !!!!!!!
    You saved many hours of work and sending back this Intel 9620.

    Best regards from Germany
  • HARBIR
    HARBIR Member Posts: 1 New User
    xmm said:
    Driver installation was performed in any combination. I am a very experienced user !!
    Absolutely sure

    but !!!


    I found the solution myself !!! I am sure that my method will help the owners of ALL fresh versions of ACER with trying change for intel 9260.
    need to glue on the board with tape for contact. I attach photo contacts. =)

    I did this with a magnifying glass and good lighting, the second time it happened))))
    The method works by reviews on laptops Acer V-Nitro.

    I CAN CONFIRM THIS METHOD IS WORKING FOR MY LENOVO FLEX 3 1570 WITH MY NEW 9260 WIFI. THANKS A LOT 
    just use tape and put it on top of these 2 connectors and u are good to go .
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    Thank you.
    i also did it for my 9260 card.
    btw , what is the function of these 2 pins.?
    can anybody give details about it.

    My personal Acer m/c's
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    2) Daily Use: Acer Aspire A315-53  59GR
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    3) Linux Learning: Acer Aspire A315-53 P4MY
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  • Corgano
    Corgano Member Posts: 11

    Tinkerer

    This solution also worked for me, with an ac200 - seems like intel copy-pastes their designs a lot - but WHY DOES THIS WORK? What exactly were these pins for?
This discussion has been closed.