About RAM upgrade on Aspire E5-471G...

imgab
imgab Member Posts: 5 New User
edited October 2023 in 2020 Archives

 

Hello,

Just bought my first Acer laptop E5-471G and would like to add another 4GB RAM to it, it originally comes with 4GB.

 

I was wondering if upgrading the RAM by myself will void the warranty?

 

Are there certain brands of ram sticks that Acer laptops prefer? Do both slots have to have the same number of GB of RAM on each stick?

 

Thank you for your help and tips in advance.

 

Gab

 

 

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    Answer ✓

    Hello Gab,

     

    1- About warranty, I suggest you to contact your Acer support.

     

    2- Your laptop supports up to 16Gb - DDR3L - 1600MHz (2x8Gb).

    • The original memory module of 4Gb:
    Spoiler
    KN.4GB07.021SODIMM.4GB.DDR3L-1600.KINGSTON
    KN.4GB0B.028SODIMM.4GB.DDR3L-1600.SAMSUNG
    KN.4GB0C.007SODIMM.4GB.DDR3L-1600.A-DATA
    KN.4GB0C.008SODIMM.4GB.DDR3L-1600.A-DATA
    KN.4GB0G.029SODIMM.4GB.DDR3L-1600.HYNIX
    • You could find the part number of your original memory module with HWINFO portable version (no installation).
    • You could "combine" the sizes: 2+4 or 4+4 or 8+4 etc
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    Answer ✓

    Hello Gab,

     

    1- About warranty, I suggest you to contact your Acer support.

     

    2- Your laptop supports up to 16Gb - DDR3L - 1600MHz (2x8Gb).

    • The original memory module of 4Gb:
    Spoiler
    KN.4GB07.021SODIMM.4GB.DDR3L-1600.KINGSTON
    KN.4GB0B.028SODIMM.4GB.DDR3L-1600.SAMSUNG
    KN.4GB0C.007SODIMM.4GB.DDR3L-1600.A-DATA
    KN.4GB0C.008SODIMM.4GB.DDR3L-1600.A-DATA
    KN.4GB0G.029SODIMM.4GB.DDR3L-1600.HYNIX
    • You could find the part number of your original memory module with HWINFO portable version (no installation).
    • You could "combine" the sizes: 2+4 or 4+4 or 8+4 etc
    France
  • imgab
    imgab Member Posts: 5 New User

    Thank you so much, Ace Laurent, for your help!

    GAB

  • imgab
    imgab Member Posts: 5 New User

    Local Acer Hong Kong tech support told me if I upgrade ram by myself, it would void the warranty as long as I don't break any parts. LOL. Their prices is very high if I bring in the notebook to add in just 4 Gb RAM. The tech support staff also told me that the two slots have to have the same amount of ram added, like 4+4 or 8+8. I cannot add in an 8Gb stick if keep the existing 4Gb stick on board....

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hello,

     

    I gave you the official specifications of your laptop so... no problems.

    France
  • imgab
    imgab Member Posts: 5 New User

    Yippy! I brought the notebook to a local computer shop. They put in another stick of 4GB Ram for me and charge very little for labour. With 8 GB Ram, I see great improvement in the notebook performance. Smiley Very Happy

  • Haisham
    Haisham Member Posts: 2 New User
    NEW 16GB (2x8GB) Memory PC3L-12800 SODIMM For Laptop DDR3L-1600 RAM

    I am thinking of buying this for my ACER Aspire E5-471. Will this work?
  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hi Haisham,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • HeavenKnows2019
    HeavenKnows2019 Member Posts: 1 New User
    I'm planning to upgrade my laptop's ram...My current Ram is 1rx8. Is it okay to buy 2Rx8 ram? Can they be mixed?
  • Tiano
    Tiano Member Posts: 2 New User
    Hello, May I know if I can use a DDR4 RAM in this laptop? 
  • StevenGen
    StevenGen ACE Posts: 9,687 Trailblazer
    Tiano said:
    Hello, May I know if I can use a DDR4 RAM in this laptop? 
    NO DDR4 ram is not compatible with your laptop and won't work, DDR4 needs a different chipset and mainboard to work.
  • Tiano
    Tiano Member Posts: 2 New User
    StevenGen said:
    Tiano said:
    Hello, May I know if I can use a DDR4 RAM in this laptop? 
    NO DDR4 ram is not compatible with your laptop and won't work, DDR4 needs a different chipset and mainboard to work.
    Thank you Steven!