Windows 8, Wifi connection limited every 5-10mins. new ASPIRE V5-471p touch.

kenji101
kenji101 Member Posts: 1 New User

Windows 8, Wifi connection limited every 5-10mins. I brought a brand new ASPIRE V5-471p touch. 

Before I report this to store i brought, i tried searching and found out alot of people having this problem, so i'm assuming this is software/OS/ driver problem. Kindly give me a permanent advice before I report this to store, which I doubt they know how to fix.

 

PS: please give me a permanent solution soon as possible as I have work online need a stable connection.

 

Sincelery,

[edited for privacy]

 

 

«1

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Update your Atheros wireless driver to 10.0.0.217 which should be available on the V5-471 drivers.

     

    Uninstall first, then install the new driver. 

     

    Please let us know how this works for you.

  • simba
    simba Member Posts: 1 New User

    I bought a new Acer V5 471P 5 days ago and I have the same problem. I installed the Live Updater application and it showed only a intel vga driver as an update and did not include the Atheros 10.0.0.217 WLAN driver. I searched the acer site for the driver and found this driver under a different laptop model. Before i uninstall the driver and install the new version which i found for a different model, I wanted to post here just to be sure. I am not sure if this new driver will work.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The V5-471 series should have the .217 driver listed. 

    I will report to the appropriate people to have the P versions corrected with that driver.

     

    It should work just fine for you.

  • juandon
    juandon Member Posts: 1 New User

    I bought this V5 471PG last weekend, all week Ive been blaming the Missus and her galaxy tab for cutting off my wifi

    The new driver appears to have worked. its been continuous for a good half hour now.

    Why did it tell me on network driver update that the previous one (909) was the best driver for this laptop ?

    It would also be nice if Acer got off their hands and actually got the stores to advise their customers about this common problem, although i do see how that could backfire.

     

    Also, where the keypad sits in this laptop, its not flush at the top right, and i cant click it in,it pops back up.

    I wonder if others have that problem ?

     

    Apart from that, quite happy with it

     

     

  • kokmin
    kokmin Member Posts: 1 New User

    I also have the same problem. My current version that come with the notebook is 10.0.0.209. Where and how do I install the new .217 version?

  • jlozano
    jlozano Member Posts: 1 New User

    Hello

     

    Good night

     

    I own an Acer Aspire V5-471 with the Atheros Wifi Chipset, after I have updated the driver to .217 version , the issue continues. I usually work in Google drive, so everytime, each 5 minutes the connection drops. As well as people who bought this laptop I want this to be fixed, or I will return this model laptop because its annoying.

     

    Help us please

  • dracore
    dracore Member Posts: 5 New User

    Everyone check out this thread:

     

    http://community.acer.com/t5/Acer-Ultrabooks/Aspire-S7-391-Wifi-problems/m-p/7575#U7575

     

    Basically the main thread for all wifi connection limited issues on S7, V3, V5

     

    So far the consensus is when you have the following drivers:

     

    217 - does not solve the problem

    217v3 - does not solve the problem

    222 - does not solve the problem

     

     

     

  • stowellt
    stowellt Member Posts: 7 New User

    Since going to v222 and powersaving mode off I have not had a single drop.

  • ricardo123
    ricardo123 Member Posts: 1 New User

    Uninstall the wireless adapter and delete the old driver. Install the new driver exe file from the downloaded folder. IMPORTANT: Check with the manufacturer of the wireless router if your model is compatible with Windows 8 and update the firmware. Older wireless routers do not work right with Windows 8.

  • gabrieleformici
    gabrieleformici Member Posts: 11

    Tinkerer

    I've been trying to solve this problem since January. Till they release 218 driver nothing works.

    Just now I've changed wifi channel and seems working better (not solved yet)...

  • liverjuice
    liverjuice Member Posts: 1 New User

    I have an acer v5-571p (windows 8 touchscreen) I had the same issue as noted in this forum with a constant loss of network connection **limited**.  At first i tried to 'repair' the drive before unistalling it, that didnt work, so i uninstalled the drive, connected the computer with a LAN connection and downloaded the most recent driver for my system.  My connection has not missed a beat since the re-instalment 

  • spigini
    spigini Member Posts: 5 New User

    I have the same problem on my M5-581T.  I opened it up to see if I can locate the card itself that way I can just replace it with a Intel WiFi card and not deal with this BS anymore.  I took everything out besides the mobo and didn't see it, so i'm assuming for what ever reason it is under the mobo.  Anybody else open up their ultrabook to see if they can find the card?

  • gabrieleformici
    gabrieleformici Member Posts: 11

    Tinkerer

    I read that sbd managaed to open it and noticed that two cable are inverted...

    I don' know if it's true or not because acer doesn't want to asnwer me

  • spigini
    spigini Member Posts: 5 New User

    On mine they weren't inverted. 

  • christophe
    christophe Member Posts: 5 New User

    Keep smiling, more broken wifi out there :

     

    Acer Iconia W700 Wi-Fi problem - Acer Support Community

    WIFI keep dropping internet connection - Acer Support Community

    Aspire S7 - 391 Wifi problems - Acer Support Community

    Aspire V5 531/571 wi-fi problems - Acer Support Community

    Windows 8, Wifi connection limited every 5-10mins.... - Acer Support Community

     

    So, Mister Acer, owner of this Acer Forum, where are you ?

    When are you finished exploring "beyond limits" so that you can reply on this ???

    Are you handling this issue of today or should we, acer customers, also explore beyond ?

     

    PS Where is "beyond limits" (I do not know that country, but is seems pretty warm since you're not returning any of our cries for help)

  • firdaus
    firdaus Member Posts: 1 New User

    please help us !!!!!

  • apletizer
    apletizer Member Posts: 1 New User

    just bought my v5 471g last week. wifi keeps on disconnecting every few minutes. now updating to 10.0.0.218. hope this works.

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    I see there is .225 up loading on the drivers.  Anyone try that?

  • gci507
    gci507 Member Posts: 1 New User

     

    Just wanted to know what driver and what exe file did you install ?

     

    FYI, I downloaded the Atheros driver dated 03-2013, but such zip file did not contain any EXE file after complete extraction.

     

    Does anyone have a link url that could, perhaps, point me in the right direction ?

     

    Thank you in advance.

     

    Tony Valdes 

This discussion has been closed.