Acer Predator Triton 700 PT715-51

Elgauchio
Elgauchio Member Posts: 29 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
Hi I have Predator triton 700 pt715-51
spec 
i7-7700hq 3.8ghz
32gb ram 2400mhz
1tb ssd raid.
gtx 1080
gsync 120hz

my problem is that there is random stuttering play.

exchanged motherboard, processor, cooling.

Win10 pro.

- win10 perfomance settings!

- nvidia maximum perfomance settings.

During the game, 78-80 fps fall to 28 after 80 fps.

temperature during play: CPU: 69-70C GPU: 65-69C

I've tried so many things.  gsync off, vsync on.  60hz then 120hz.  I can't figure out what's wrong.

i tried the rtss.. —> it doesn't help either..

I tried to make the game settings from maximum settings to low settings. stuttering low settings and to ultra settings.

acer care service said it had no trouble with the laptop.

even for some reason stuttering.... :( 

can anyone help?  or such a problem.

would appreciate any ideas!!!

Thanks..... and.... thanks!!!

Best Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Answer ✓
    If you haven't tried a full erase-everything ALT+F10 cold boot factory re-set, then yes it is probably the best way to rule in or rule out a hardware issue. But it is a major task and difficult to test with the games you're playing unless automatic Win10 updates are temporarily postponed. Before trying anything else, try turning of the CPU virtualization options in the BIOS advanced tab to see if that might be affecting these games. Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    Answer ✓
    Thank you.
    INTEL VTX DISABLE
    INTEL VTD DISABLE

    Now there's no stuttering!!!!
    Thanks man!!!
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Answer ✓
    Congrats on your success. But don't forget that you've turned them off if you ever want to run another operating system in 64-bit virtual mode. Jack E/NJ

    Jack E/NJ

«1

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    >>>During the game, 78-80 fps fall to 28 after 80 fps.>>>

    (1) Is battery near 100% charged and charger plugged in BEFORE you start the game?

    (2) If yes, about how many minutes after starting the game does FPS drop?

    (3) Do you have the 180watt 9amp charger or the 230watt 12amp charger?

    Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    Hi.

    (1) YES!

    (2) immediately!
    as early as the game starts...

    (3)

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    At the elevated command prompt, enter 'powercfg /batteryreport'. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon

    Okay, thanks!



  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Looks good.

    (1) In what game(s) are you seeing this drop?

    (2) Has it always dropped before & after the replacing the mainboard & thermal module?

    Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    (1) I play with them FFXV, Hellblade,A Plague Tale, Devil May Cry 5 (here, for example, 4k is no lag), Witcher 3, Assa origins - odyssey, 
    Shadow of the Tomb raider.

    i don't understand because if the graphic setting is completely removed i shouldn't stuttering it?

    (2) yes, stuttering before and after!
    (Acer care service wrote no trouble for the laptop. but something is still bad.  I have no idea... :( )
    I put the system over re install.  it doesn't help either..

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    >>>Devil May Cry 5 (here, for example, 4k is no lag)>>>

    Why do you think it doesn't happen with this game? Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    I do not know.  would the other games be so un optimized?
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Press WIN+R. Enter 'msinfo32'. Please post screenshot of result if possible? Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon


    all drivers have been downloaded from the acer site, except for intel hd graphic!

    this is written in the installation:   this computer does not count as a minimum set of software installation.





  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Do you recall if BIOS firmware version is factory-installed? Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    long ago i put up the latest update.
    it has been updated since unchanged.
    can you reset the bios? to the factory version?
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Did the same issue happen with the factory installed firmware? Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon

    When I bought it, that was the problem. maybe a reset would help.
  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    I just asked the service now.  restarted the bios. 
    I don't know what's wrong.
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Answer ✓
    If you haven't tried a full erase-everything ALT+F10 cold boot factory re-set, then yes it is probably the best way to rule in or rule out a hardware issue. But it is a major task and difficult to test with the games you're playing unless automatic Win10 updates are temporarily postponed. Before trying anything else, try turning of the CPU virtualization options in the BIOS advanced tab to see if that might be affecting these games. Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    unfortunately the bios are disabled.
    Intel vtd vtx tbt detection gain is available only..
    I haven't tried ALT + F10 yet.
    I look!


  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    Answer ✓
    Thank you.
    INTEL VTX DISABLE
    INTEL VTD DISABLE

    Now there's no stuttering!!!!
    Thanks man!!!
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Answer ✓
    Congrats on your success. But don't forget that you've turned them off if you ever want to run another operating system in 64-bit virtual mode. Jack E/NJ

    Jack E/NJ

  • Elgauchio
    Elgauchio Member Posts: 29 Enthusiast WiFi Icon
    Hi.
    came back again stuttering..

    i download latencymon
    you don't know what it is?