Acer Live Updater not working on B3-A50FHD

ffar
ffar Member Posts: 3 New User
edited March 18 in 2019 Archives
Hi,
I bought a tablet Iconia B3-A50FHD and the Acer Live Update (v.3.000.02) is not working. I always receive error 0007, Network or Server failure. However, my network is fine and I tried in several different days, always with the same error.
My current firmware is ACER_AV0O0_B3-A50FHD_RV02RC02_WW_GEN1
Anyone had the same problem?

Best Answer

  • s859
    s859 Member Posts: 3 New User
    Answer ✓
    s859 said:
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
    Today the update worked, as Acer must have fixed the server infrastructure providing the update.  Current Image version on tablet is now Acer_AV0O0_B3-A50FHD_RV06RC05_WW_GEN1.  Good luck everyone!

Answers

  • TommyS
    TommyS Member Posts: 1 New User
    Hi 
    I have the same problem and also same versions, and im woried about the security level is on andriod is 5 april 2018m so let me know a solution, to secure the latest version
  • ffar
    ffar Member Posts: 3 New User
    Hi TommyS, 
    The live update seems to be broken on that firmware version. 
    The solution for me was to update manually the firmware to the latest version (OS_Acer_RV05RC04.WW.GEN1_A81O_A). Now, the live update seems to be working again despite there is no new version to install. 
  • PriyanshuRanjan25
    PriyanshuRanjan25 Member Posts: 1 New User
    I have the same problem.
    My device is Acer Liquid Z530 it's showing about the available update but whenever I try to do it, it says Network or server problem even though they are all right.
    So please do or tell me something about it...

  • EddyBryan
    EddyBryan Member Posts: 2 New User
    How does one update with the OS_Acer_RV05RC04.WW.GEN1_A81O_A, please? Where can I source this file?
  • ffar
    ffar Member Posts: 3 New User
    EddyBryan said:
    How does one update with the OS_Acer_RV05RC04.WW.GEN1_A81O_A, please? Where can I source this file?
    You can find the file in Acer support page. 
    Link should be http://global-download.acer.com/GDFiles/OS/OS/OS_Acer_RV05RC04.WW.GEN1_A81O_A.zip?acerid=636797690739834192&Step1=TABLET&Step2=ICONIA ONE 10&Step3=B3-A50FHD&OS=ALL&LC=pt&BC=ACER&SC=EMEA_21
    Instructions are also in the same page. 
    Please be sure to download the correct firmware to your tablet

  • EddyBryan
    EddyBryan Member Posts: 2 New User
    Great: thank you. Also found it here, with successful outcome... http://www.acer.com/ac/en/PH/content/support-product/7657?b=1
    Tablet now updates as it should do. Advised Acer Support (cc.uk@acer.com) to furnish this advice to their customers in future, having failed to do so a few weeks ago.
  • HellActive
    HellActive Member Posts: 4 New User
    this tab support android 8.1 really??
  • jDaVi
    jDaVi Member Posts: 1 New User
    Will the Oreo os work on the USA version of A3-A50?
  • s859
    s859 Member Posts: 3 New User
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
  • s859
    s859 Member Posts: 3 New User
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
  • s859
    s859 Member Posts: 3 New User
    Answer ✓
    s859 said:
    s859 said:
    I am getting "A new system update is available(404MB)."  But when I press "DOWNLOAD NOW" I consistently, over serveral days, get "Failed to update due to network or server problem.  Code 0001:503      I assume the 503 is an http error code, which would indicate server overloaded or down.  I'm in the United States.
    And I should mention "About tablet" Build number is the latest available, Acer_AV0O0_B3-A50FHD_RV05RC04_WW_GEN1
    Today the update worked, as Acer must have fixed the server infrastructure providing the update.  Current Image version on tablet is now Acer_AV0O0_B3-A50FHD_RV06RC05_WW_GEN1.  Good luck everyone!