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I cannot start my Windows in an Acer Nitro 5

DarthKalos65DarthKalos65 Posts: 2Member New User

When I start my laptop, the screen goes to blue and show a keyboard selection menu; when choosing US keyboard, right after it moves into Advance Options but none of them chosen can start Windows 10 ....

I have a lot of information on the laptop, and unfortunately I did not make a restore point; how can I fix this?

I would really appreciate your help and support on this matter... In fact, I am sending this message using my work's laptop.

FAQ & Answers

  • rahulpareek9250rahulpareek9250 Posts: 113Member Skilled Fixer
    press alt+f10 as acer logo appears then select reset windows windows will be reset
                                     
  • DarthKalos65DarthKalos65 Posts: 2Member New User
    Do you know if I am going to lost my files?
  • charliegargcharliegarg Posts: 27Member Troubleshooter
    Do you know if I am going to lost my files?
    most probably your windows has corrupted
    1st option is reset is to keep my files and then reset so it keeps all your personal data. Hope you are having single drive C like it comes as factory default.
    2nd if not resetting you need a recovery drive to reset windows but before doing that copy your personal data from hard drive by removing hard drive and connect it to other pc and copy data from this drive to other pc and reconnect again in your laptop and reset it using recovery drive
  • rahulpareek9250rahulpareek9250 Posts: 113Member Skilled Fixer
    Do you know if I am going to lost my files?
    yup on the desktop lost but not ones present in drives
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