Monitor Panel Issue Regarding Z35P

Ramen007
Ramen007 Member Posts: 1 New User
edited April 2019 in Predator Monitors
Hi, I recently bought a Z35P and I love it. Initially, I did not see any defect such as a dead pixel or crazy amount of BLB. Unfortunately, I did come across a defect while gaming and I will have to send it in for repair. I am quite unsure of the issue since I have never experienced this before with other monitors I owned in the past. This defect surrounds my monitor from the bottom left corner to the top right corner. Only the left edge does not have it. Is this a back-light issue?

Answers

  • Is there still time to change the monitor for another with the seller?
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  • rfxcasey
    rfxcasey Member Posts: 4 New User
    edited October 2022

    I just bought this monitor in 2022 and I have this exact same issue though mine seems to go all the way around the screen. LOL, I wonder if I got the monitor you returned. I'm sending it back for a replacement.

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator

    Hi rfxcasey,

    We are sorry for the inconvinience caused to you.

    If you have not yet sent the unit for replacement. I would request you to contact Acer support in your region and check for possibilities to have the issue solved.

    Link: Acer Worldwide - Select your local country or region

    Regards,

    Acer-Samuel