PREDATOR PH317-52 - Black screen after laptop has been in sleep overnight/long time

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Answers

  • Does the device manager show if the nvidia card is in trouble?
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  • praveenjelish
    praveenjelish Member Posts: 29 Troubleshooter
    @egydiocoelho there is no driver warnings in the device manager. 
  • You must select here, see:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Answer ✓
    And make preffered gpu automatic and reboot.
  • praveenjelish
    praveenjelish Member Posts: 29 Troubleshooter
    @JohnCena with undervolting and setting the preferred graphics automatic the temprature is stable at CPU -85 and GPU -  81 deg, i will play COD later tonight and see how that matches up in real time. 

    core voltage - -0.155V and turbo boost short power max - 78W. 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    @JohnCena with undervolting and setting the preferred graphics automatic the temprature is stable at CPU -85 and GPU -  81 deg, i will play COD later tonight and see how that matches up in real time. 

    core voltage - -0.155V and turbo boost short power max - 78W. 
    I am happy that I solved your problem. Can you tell me whats wrong or not after game?
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Nearly 1 months later it is solved. 
  • It was great to have taken part in this topic!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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      egydiocoelho Trailblazer
     
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  • praveenjelish
    praveenjelish Member Posts: 29 Troubleshooter
    Yes sure, thank you for helping out , your patience is much appreciated :) 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Yes have fun with your fixed gaming pc.
  • praveenjelish
    praveenjelish Member Posts: 29 Troubleshooter
    Update : after playing COD black ops 4 nvidia optimized settings  for an hour the max temp values 
    CPU - 98c
    GPU - 92c 

  • This temperature is very high, see:


    I think you should get a better quality thermal paste!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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      egydiocoelho Trailblazer
     
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  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Update : after playing COD black ops 4 nvidia optimized settings  for an hour the max temp values 
    CPU - 98c
    GPU - 92c 

    Wow thats so much! 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    This temperature is very high, see:


    I think you should get a better quality thermal paste!
    But Acer does not use bad thermal paste I think. 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Is this heat causing fps drops?
  • praveenjelish
    praveenjelish Member Posts: 29 Troubleshooter
    Sometimes I get little stuttering
    in the game, it’s mostly stable to play. I will check the FPS counter next time 
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Sometimes I get little stuttering
    in the game, it’s mostly stable to play. I will check the FPS counter next time 
    Yes test it
  • MaTTexPL
    MaTTexPL Member Posts: 1 New User
    I have same issue after update the new drivers for graphic card