Acer aspire laptop won't turn on??!!

kellrod
kellrod Member Posts: 3 New User

This Acer Aspire laptop won't come on at all. When I plug the AC adapter in the wall the green light on the adapter comes on but when I plug the adapter into my laptop it goes off. If it is plugged into my laptop already when I plug the adapter into the wall the light on the adapter won't come on. So I thought there must be something in the laptop to make the ac adapter shut off or the ac adapter has a safety shut off for itself. I bet someone out there can give me a starting place. 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Is the battery connected when this occurs?

    Take the battery out and repeat what you've already done.

     

    It could also be the power board in the system.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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